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Job Field: Legal Jobs
Location: West Hollywood, CA
Salary: $Not stated

JOB SUMMARY:

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<tr><td valign="top" width="450"><b>Position Profile        May do one or more of the following for high-end equipment (segment 5+), mastering in one or exhibiting competency in several areas: press operation, copier operation, bindery, fulfillment, QC, final check, pickup/delivery, facility maintenance, mailroom duties. This is an allocated position - it exists only when business needs warrant it. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration.      Job Duties and Responsibilities                * Follows Ricoh USA Service Excellence performance requirements. * Achieves customer satisfaction by consistently preparing, inspecting, compiling, and assembling projects accurately in a timely manner. * Retrieve, compile and distribute records and information as needed. * Responsible for document control and records management throughout the information lifecycle for physical and electronic records. * Re-file records, files and record storage containers and maintains accurate records circulation database. * Meets deadlines by working at a quick & steady pace while still maintaining quality/error free work. * Receive and process records in accordance with established procedures. * Comply with all business protocol, regulatory and best records management practices and requirements. * Monitor and listen to clients to understand inquiries and requests to provide accurate information about the facilities and services with prompt assistance. * Follow established guidelines and procedures for receiving, documenting, organizing and mailing out client packages (i.e. parcel deliveries, messenger services, etc.). * Achieves Time Productive statistics by meeting standards established by the facility.   * Meets company production standards by achieving at the Impressions Per Hour (IPH) rate in accordance with standards established by the branch. * Accurately scan projects in accordance to verbal and written instructions * Demonstrates the ability to calibrate equipment by producing likeness in color and quality as required to match originals.        * Demonstrates the ability to transfer files electronically by sending files from the network to color equipment. * Produces "error-free/perfect work" by demonstrating the operational knowledge of the use of the duplication equipment used in the location.   * Scans jobs and saves to tape by following the facilities electronic tape storage procedures.     * Maximizes print performance as workflow permits, by simultaneously performing a minimum of two functions on print equipment.    * Maintains optimal machine performance by correcting simple machine problems (clearing jams, refilling toner, replacing machine oil, etc.) and having a working knowledge of machine codes to report, in the event of equipment failure.     * Presents professional appearance to clients by dressing in a professional attire according to company standards.       * Ensures adequate time is scheduled for the completion of overnight work in production by assisting the Production Manager with the completion of an overnight plan.    * Validates the job scope of each customer order by using the "Look Deep Questions."  * Maintains a productive work environment by ensuring that the "Job Scheduling Board" is up-to-date reflecting declining hours and that the Orders in Staging Area is clean and organized.      * Meets company attendance standards by reporting to work punctually and working all scheduled hours and any required overtime.      * Organizes a "job" by validating job name and number, reading instructions on the Job Request Form and organizing supplies.       * Maintains skill level by scoring at a rate of 90% or higher on the Black and White Print Specialist Skill Review.    * Maintains skill level by scoring at a rate of 90% or higher on the Color Specialist Skill Review.    * Performs other duties as assigned.    Qualifications (Education, Experience and Certifications)

KEY REQUIREMENTS:

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Not stated