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Customer Service Representative - Patient Care/Respiratory Services/Medical Equipment
Job Field: Architect / Engineering Jobs
Location: Texas
Location: Texas
JOB SUMMARY:
Search our Careers Create Resume Career Center FAQs Login
Location :Denton TX US 76205
Education :High School or equivalent
Job Description :
Join the Leader in the Home Healthcare Industry!
Let us be Your Road to Success
Rotech Healthcare Inc. is seeking a dedicatedCustomer Service Representativewho wants to be part of a company that makes a difference in patients'' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable medical equipment and respiratory service and supplies.
Job Responsibilities:
* Communicates with patients/clients and referral sources both verbally and in writing to ensure patient/client questions and concerns are processed in a timely manner
* Coordinates all patient information, processes paperwork, including preparation of file for Billing Department, and completes batch reports for UPS deliveries
* Complies with all applicable company policies and procedures to meet JCAHO and company standards
* Processes paperwork-confirms tickets, inputs new patient set-ups, and assembles charts
* Completes SOPs/CMNs and documents on tracking log
* Verifies Medicare, Medicaid, and private insurance coverage information
* Clears previous days route and checks all paperwork for accuracy and completeness
* Prepares deposit for location on a weekly basis
* Maintains referral log
* Provides service for all retail/walk-in equipment requests
Job Requirements :
* High school diploma or GED equivalent
* Employment is contingent upon a drug screening test and background investigation
* Experience in medical field and administrative record managementCompetencies:
* Knowledge of Medical terminology
* Knowledge of medical billing practices
* Knowledge of billing reimbursement
* Knowledge of insurance policies and requirements
* Strong customer service experienceBenefits:
* A
Search our Careers Create Resume Career Center FAQs Login
Location :Denton TX US 76205
Education :High School or equivalent
Job Description :
Join the Leader in the Home Healthcare Industry!
Let us be Your Road to Success
Rotech Healthcare Inc. is seeking a dedicatedCustomer Service Representativewho wants to be part of a company that makes a difference in patients'' lives. In this role, you will be responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable medical equipment and respiratory service and supplies.
Job Responsibilities:
* Communicates with patients/clients and referral sources both verbally and in writing to ensure patient/client questions and concerns are processed in a timely manner
* Coordinates all patient information, processes paperwork, including preparation of file for Billing Department, and completes batch reports for UPS deliveries
* Complies with all applicable company policies and procedures to meet JCAHO and company standards
* Processes paperwork-confirms tickets, inputs new patient set-ups, and assembles charts
* Completes SOPs/CMNs and documents on tracking log
* Verifies Medicare, Medicaid, and private insurance coverage information
* Clears previous days route and checks all paperwork for accuracy and completeness
* Prepares deposit for location on a weekly basis
* Maintains referral log
* Provides service for all retail/walk-in equipment requests
Job Requirements :
* High school diploma or GED equivalent
* Employment is contingent upon a drug screening test and background investigation
* Experience in medical field and administrative record managementCompetencies:
* Knowledge of Medical terminology
* Knowledge of medical billing practices
* Knowledge of billing reimbursement
* Knowledge of insurance policies and requirements
* Strong customer service experienceBenefits:
* A
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