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Job Field: Legal Jobs
Location: Texas

JOB SUMMARY:

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Title: Data Entry Specialist - Certificates - Marsh - Austin
Location: TX-Austin


As the world''s leading insurance broker and risk advisor, Marsh is devoted to finding the opportunity in risk. Companies look to us to help them navigate the daunting global risk landscape, seeing risks others don''t and unlocking opportunities others can''t. With 25,000 employees and annual revenues approaching $5 billion Marsh serves more clients in more industries worldwide than any firm in our industry. We are looking for talented professionals to join our team.

We are seeking a Data Entry Specialist in our Certificates Department.

Job Functions

* Enters data into a proprietary application that is used to generate Certificates of Insurance
* Keeps track of received data and source documents as work is completed
* Prepares and sorts source documents, identifies and interprets data to be entered
* Burns Certificates of Insurance to CDs or Flash Drives as requested
* Contacts preparers of source documents to resolve questions, inconsistencies or missing data
* Compares data entered with source documents, and makes necessary corrections to information entered
* Files or routes source documents after entry
* May be responsible for verifying data entered, coding a variety of recurring items, and for special handling of variations in data
* Processing returned mail as per SOP
* Act as first point of contact for clients calling into the Marsh CS Help Desk and CS main phone line
* Create and mail hourly certificate queue update report
* Maintain both written and verbal communication with internal Operations colleagues on a day-to-day basis
* Comply with all defined policies and procedures of U.S. Production Operations, including but not limited to email, work hours, chain-of-command, timesheets, signing in and out
* Attend all internal meetings as needed
* Participate in other projects/activities as needed
The successful candidate must have:
* Prior experience in a customer service position
* Excellent communication skills, both written and verbal
* Strong attention to detail skills
* Ability to work effectively under pressure to meet deadlines
* Must have the ability to multi-task
* Good organization and time management skills
* Typing speed - at least 35 wpm and 98% accuracy
* Ability to navigate seamlessly between MS Office (especially Excel and Word), Web-based applications, and Outlook
* Excellent attendance and employee record
* Working knowledge of Siebel is a plus
* Ability to work overtime when needed
Compensation: $12.02 per hour

Eligible candidate will be assigned a shift upon hire. Hours of operations are
Monday-Friday:
* 7am - 4pm
* 8am-5pm
* 9am-6pm
* 10am-7pm
* 11am-8pm

The successful candidate will exemplify Marsh''s IGNITE Operating Principles, the behaviors that guide our conduct and growth - In Touch: Get out in front by being informed and being connected; Genuine: Be authentic with clients and each other; Nimble: Be flexible and move quickly to deliver quality results; Inclusive: Be open to diverse ideas, experiences and backgrounds; Trusted: Stand for integrity and ethical behavior; and Engaged: Actively participate in making Marsh extraordinary.

An Equal Opportunity Employer M/F/D/V