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Energy Account Manager (Portuguese language requir

Job Field: Office Jobs
Location: Texas

JOB SUMMARY:
Energy Account Manager (Portuguese language required) - IAI00000206
CEVA Logistics, one of the world's leading supply chain companies, designs and implements industry leading solutions for large and medium-size national and multinational companies. Approximately 51,000 employees are dedicated to delivering effective and robust supply chain solutions across a variety of sectors. CEVA applies its operational expertise to provide best-in-class services across its integrated network, with a presence in over 170 countries. For the year ending 31 December 2011, the Group reported revenues of 6.9 billion EUR. We operate nationally throughout the U.S. with opportunities throughout the nation. Our Americas Region headquarters are located in Houston, TX.
CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.
CEVA offers competitive incentive packages, exceptional benefits and an exceptional culture for career building. Start your career with CEVA and build on our Foundations: Unity, Growth and Excellence. CEVA people are passionate about supply chain management.All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.
EOE - M/F/D/V
Job Summary and Mission
The Energy Account Manager is dedicated to managing one or more energy account (s) or serving as the primary point of contact to the customer; overseeing inventory management and/or physical distribution of freight (freight collection worldwide / cargo consolidation); expediting to destination by sea, air and overland; ensuring service and contractual obligations are met and in line with standard operating procedures; ensuring the accuracy of customer rates and billing; resolution of service failures (errors in document processing or operational failures); ensuring compliance with export and import regulations involving multiple countries; managing workload volumes, supervision, management and development and training of employees; and reporting and managing to lean metric standards and SCA principles. Responsible for the promotion of a diverse inclusive culture that conveys CEVA's values and goals. The Energy Account Manager is a dual role encompassing account management and operations management requiring a strong understanding of accounting principles.
Summary of Key Responsibilities
Inventory management responsibility multiple rigs, platforms, or destinations on a daily basis in a 24/7 operation.
Freight shipped ranges from small envelopes i.e. containing a special "seal" to large oversized drilling equipment and daily supplies for rig operations.
Modes of conveyance and services include: Ocean freight - containers and general cargo, airfreight - regular consolidations, secured allocations on major carriers, urgent air freight and rig down shipments, road & rail, projects - heavy and oversized cargo, special charter operations, and warehousing
Number of employees supervised: 1-8
Customer communication (all services)
Operation of Inventory management: C2C transactions, packing coordination, destination coordination and approval, booking with airfreight or ocean freight as per customer expectations and tariff, shipment notification - Pre-alerts
Billing: ensure all customer required documents are included in back-up, if rejected - research reason and resolve regardless of responsible party
Account Management
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