Financial Aid Customer Support Specialist 77063
Job Field: Legal Jobs
Location: Texas
JOB SUMMARY:
Provides superior service to customers seeking assistance with training and/or childcare in a fast paced, multi-functional call center environment. Counsels customers via telephone regarding career planning and educational options, and helps customers with applications and services in order to find a job. Assists customers with applications and required documents for financial assistance with childcare needs. Data entry and communication with internal and external customers (residents, Financial Aid Payment Office, approved schools, Workforce Solutions employees, etc.). Interactions are high volume via phone and/or other virtual communication methods.
BachelorA