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Job Field: Janitorial Jobs
Location: Texas

JOB SUMMARY:

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Future Opportunities - General Maintenance Technician

Description
The General Maintenance Technician must have a mechanical aptitude and
ability to diagnose auto/tire service type work. The General
Maintenance Technician is responsible for providing a high level of
customer service. Hands on experience with lube, oil, filter, brakes,
transmission & alignment is preferred. The General Maintenance
Technician must complete additional projects as assigned by Manager.
Requirements
*
High School Diploma or GED preferred

* Valid driver''s license is required

* Must be at least 18 years old

* Ability to lift an object weighing up to 60 pounds.
Tasks
* Required to maintain a clean and safe environment. Ensure that all safety guidelines are followed by associates, such as safety glasses and grooming standards. Enforce and communicate policies and procedures to associates. Address violations of policy immediately.
* Achieve sales, units and profit budgeted objectives. Ensure a proper service estimates are delivered to the customer. Work to achieve or exceed target AOP (Annual Operating Plan). Follow purchasing programs for parts and services. Communicate and monitor progress to store team members. Communicate tire and service needs through invoice processing. To conduct work consistent with manufacturer''s specifications and MAP guidelines. Maintain price discipline, CML and labor billed per PIMS system. Assist in controlling service expenses such as overtime, locally purchased parts and expense items.
* Deliver customer satisfaction. Comply with Motorist Assurance Program (MAP) communication and vehicle inspection procedure. Ensure the work is being done in accordance with "The Goodyear Way" standards. Ensure the customer is communicated throughout the service experience to promote an experience that exceeds their expectations.
* Ensure that the PIMS (Parts Inventory Management System) is being used properly. Control and protect the assets of the Company by maintaining awareness of inventory levels. Ensure that parts management guidelines are followed. Ensure that service bays, parts/tire room, parking lot, and company vehicles are clean, organized, and well maintained per the Housekeeping & Merchandising process.
* Develop and train new and existing associates, utilizing the online training center as well as the available classroom training such as the Tire Academy. The Service Manager is expected to assist associates in technical areas as needed. Should facilitate effective communications throughout the store working closely with the Store Manager. Assist in the onboarding and shadowing process. Should ensure that all associates record time and attendance in KRONOS.
Type Full-time
Business Line Retail
Location TX, Cypress










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