Cust Sales amp; Svc Rep - Retail - Poca
Job Field: Office Jobs
Location: POCATELLO, ID
Job Type: Full Time
JOB SUMMARY:
This position is 40 hours per week and will travel between 4 locations. Do you like resolving customer issues? Enjoy offering customers products and services that meet their ongoing financial needs? Have a passion for exceeding your sales goals while providing exceptional customer service? Want frequent recognition and rewards for top performance? Come join our team !Responsibilities include providing prompt quality customer service along with support to Bankers and store management. Performs wide range of services including document preparation, account servicing/maintenance (account reconciliation, address change, stop payments, account closings, transfers, notary, processing check orders), and problem resolution. Solicits new accounts and cross-sells products and services. May follow-up on Teller referrals and may have teller responsibilities. May spend up to 40% of time on sales and up to 40% time on cash transactions. Basic Qualifications: 1+ year customer service experience. Minimum Qualifications: Demonstrated sales and/or referral skills. Previous experience in assessing customer needs. Previous cash handling experience. Demonstrated use of computer skills; excellent communications skills. Ability to work a schedule that includes working weekends and some holidays. Normal work schedules typically fall between 7AM - 7PM, Monday through Saturday Preferred Skills: Previous experience in retail sales or the financial industry Previous experience meeting customer satisfaction goals Previous experience meeting sales goals Multilingual speakers are encouraged to apply - Spanish preferred How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psp/PSEA/APPLICANT_NW/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_HM_PREamp;Action=Aamp;SiteID=1amp;Opening=3674620. WELLS FARGO IS AN AFFIRMATIVE ACTION AND EQUAL OPPORTUNITY EMPLOYER M/F/D/V.
KEY REQUIREMENTS:
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