Supervisor of National Account Administration
Job Field: Office Jobs
Location: Texas
JOB SUMMARY:
Supervisor of National Account Administration - North Richland Hills, TX
DESCRIPTION/RESPONSIBILITIES:
Essential Functions:
* Supervise and lead a team of 10 - 12 Sales Support Specialists
* Communicate with internal and functional departments
* Resolve escalated customer concerns and requests
* Provide guidance and direction to staff
* Monitor staff development and take proactive steps to develop the team
* Prepare weekly and monthly reports
* Maintain departmental goals ensuring the highest level of customer satisfaction
* Work schedule will range from 7:00am - 7:00pm to provide necessary departmental coverage. Some weekend schedules.
* Prompt daily attendance at assigned work location.
* Other duties as assigned.
REQUIRED SKILLS:
Experience, Education, Skills and Abilities:
* Experience working in National Account Sales Support. Minimum 2 years experience preferred.
* Experience supervising, directing, developing a team. Minimum 2 years experience preferred.
* BachelorA