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Assistant Branch Manager
Job Field: Office Jobs
Location: HERRIMAN, UT
Job Type: Full Time
Location: HERRIMAN, UT
Job Type: Full Time
JOB SUMMARY:
Assist in the leadership of operations and personnel development of the branch to ensure quality service while achieving the branch sales goals. Maintain compliance with credit union operational policies and procedures to meet the needs of the members. Exhibit outstanding member service skills (AAA) and exemplify MACU values and philosophy while fulfilling responsibilities as a leader in the branch environment and in the credit union Demonstrate and promote your role as a team member to maintain effective partnerships with your team and members Oversee MSR operations to ensure teller transactions are processed correctly and in a timely manner Supervise branch personnel as needed to counsel them in loan origination, operations and sales Responsible for coaching the staff on AAA and ensure quality member service within the branch Assist Branch Management in developing methods to track and measure MSR productivity, accuracy, sales and service Evaluate MSR?s and Lead MSR (if applicable) in their six month and annual Performance Evaluations Approve and deny loans and is the back-up for manager for loan exceptions ?Assist and back-up in the daily operations of the branch (includes the Teller Line and FSR back-up) Represent the credit union in a professional manner, both in dress and in actions ?Meet or exceed Branch Sales Goals. Assist in the training, coaching and supervising of Financial Service Representatives and Member Service Representatives to develop and improve individual and team performances within the branch. Gain knowledge and understanding of the Credit Union Financials Has supervisory/managerial responsibilities that are direct or through work leaders or assistants, typically with a subordinate group of 3 to 15 employees. Estimates personnel needs and assigns work to meet these needs. Supervises, coordinates and reviews the work of assigned staff. Recommends candidates for employment, conducts performance evaluations and salary reviews for assigned staff, and applies company policy.
Assist in the leadership of operations and personnel development of the branch to ensure quality service while achieving the branch sales goals. Maintain compliance with credit union operational policies and procedures to meet the needs of the members. Exhibit outstanding member service skills (AAA) and exemplify MACU values and philosophy while fulfilling responsibilities as a leader in the branch environment and in the credit union Demonstrate and promote your role as a team member to maintain effective partnerships with your team and members Oversee MSR operations to ensure teller transactions are processed correctly and in a timely manner Supervise branch personnel as needed to counsel them in loan origination, operations and sales Responsible for coaching the staff on AAA and ensure quality member service within the branch Assist Branch Management in developing methods to track and measure MSR productivity, accuracy, sales and service Evaluate MSR?s and Lead MSR (if applicable) in their six month and annual Performance Evaluations Approve and deny loans and is the back-up for manager for loan exceptions ?Assist and back-up in the daily operations of the branch (includes the Teller Line and FSR back-up) Represent the credit union in a professional manner, both in dress and in actions ?Meet or exceed Branch Sales Goals. Assist in the training, coaching and supervising of Financial Service Representatives and Member Service Representatives to develop and improve individual and team performances within the branch. Gain knowledge and understanding of the Credit Union Financials Has supervisory/managerial responsibilities that are direct or through work leaders or assistants, typically with a subordinate group of 3 to 15 employees. Estimates personnel needs and assigns work to meet these needs. Supervises, coordinates and reviews the work of assigned staff. Recommends candidates for employment, conducts performance evaluations and salary reviews for assigned staff, and applies company policy.
KEY REQUIREMENTS:
High School Diploma
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