Front Desk Clerk
Job Field: Office Jobs
Location: LOGAN, UT
Job Type: Part Time
JOB SUMMARY:
Part Time position. Must apply IN PERSON and fill out application, please no phone calls/e-mails. May bring in resume, but not required. MUST BE AVAILABLE TO WORK SUNDAY'S, no exceptions. Must have a flexible schedule. Employee benefits include paid commission, employee stay rates, family/friend stay rates, paid time off accrual. Job tasks include greeting and checking guests in to their suites, verifying customers' credit/debit cards, and establish how the customer will pay for the accommodation. Issue room keys and direct guests to their suites. Review reservations and charges with guests during the check out process. Make and confirm reservations. Transmit and receive messages, using telephones or e-mail. Contact housekeeping or maintenance staff when guests report problems. Answer inquiries pertaining to hotel services and registration of guests. Record guest comments or complaints, referring customers to managers as necessary. Advise housekeeping staff when rooms have been vacated and are ready for cleaning. Maintain the front desk clean and tidy. Restock gift shop and perform weekly inventories. Keep a positive atmosphere at the front desk with the guests and other co-workers. PC and Microsoft literate.
KEY REQUIREMENTS:
High School Diploma