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Job Field: Office Jobs
Location: MIDVALE, UT
Job Type: Full Time

JOB SUMMARY:

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Account Manager Job Code: 76450 Location: Midvale, UT US Travel Involved: Job Type: Full Time Job Level: Experienced (Non-Manager) Education: Bachelorapos;s Degree Skills: Category: Other Position Summary: Founded in 1997, Logica is one of the countryamp;rsquo;s leading providers of Shipping and Logistics Optimization services. Ranked on the Inc. 5000 list in 2010 and 2011, including one of the fastest growing companies within Logistics and Transportation, we are assisting some of the countryamp;rsquo;s largest shippers increase their productivity and decrease their shipping costs while optimizing their modes of transportation. Logica provides web analytics on shipping data and optimizes pricing programs with Carriers on behalf of its clients. Logica also audits shipping invoices to get refunds on overcharges for its clients, mid-market and high-volume shippers. TheAccount Managerrole is to insure customer satisfaction at the highest levels. The Account Manager is the primary point of contact for problem resolution, relationship management, and maximizing value for the customer. Account Manager Job Responsibilities: amp;middot; Welcoming new customers Logica and explaining how Logica can be used to enhance their business amp;middot; Ensuring accuracy of Logica Invoicing amp;middot; Ensuring proper presentation of carrier data for reporting and analytics amp;middot; Insuring that data is complete amp;middot; Periodic Account Reviews to help customers understand their business, opportunities, and the value of the Logica system and services amp;middot; Execution of customer requests, including special projects, adding new carriers, new users and system maintenance amp;middot; Implementing new customers, which may include gathering carrier contracts, establishing data feeds or receipt of invoices in soft, hard or electronic formats amp;middot; Leadership amp;middot; Understanding the Logica system, processes, and business goals and objectives intimately to leverage resources effectively amp;middot; Able to recognize trends that will change customer expectations or requirements, and make recommendations to Logica management on changes to systems or policies to better accommodate customer needs ad Logica business requirements amp;middot; Understands Logica systems and processes thoroughly and can act as a resource for coaching, training, problem solving, and planning with other members of the team, and customers amp;middot; Working with Logica staff and management in a way that creates opportunities and resolves issues, and promotes mutual respect with Logica team members, clients, and vendors amp;middot; Can be relied upon to plan, execute and report on job responsibilities and activities in a timely and professional manner amp;middot; Interacts with customers in a manner that instills confidence in our knowledge, abilities, commitment, and business value amp;middot; Communication amp;middot; Written communications that will include email, correspondence, charts, graphs, and presentations amp;middot; Verbal communications including in person for video conferences to present data, training, or project planning amp;middot; Presentations on Logica service and system performance, cost savings opportunities, carrier performance and costs amp;middot; Communicates ideas, issues and challenges in a confident, timely, and respectful manner amp;middot; Analysis amp;middot; The ability to navigate Logica IT and accounting systems to best accommodate customer needs Requirements Qualification/Education: amp;middot; General accounting requirements to understand customer payables requirements, including General Ledger coding, and payment methods amp;middot; Reading and creating reports, analyzing and understanding trends amp;middot; Problem Resolution amp;middot; Be able to understand customer business objectives and how to best acc

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