Durable Medical Equipment Manager
Job Field: Environmental Jobs
Location: OGDEN, Utah, 84403
Salary: $40,000.00 - $49,000.00 Yearly
Job Type: Full Time
JOB SUMMARY:
Responsibilities: ? Ensures the DME Billing team delivers the highest level of customer service ? Supervise DME Setup and Billing Team employees, create a positive, hardworking, collaborative team culture ? Ensure adequate DME Setup and Billing staffing to complete all required tasks within 8 business hours of assignment and that DME tasks are completed in a timely manner. ? Ensure that each team member is completing daily work and that the team completes the month above business targets ? Prepare Western Diabetic to implement regulatory and accrediting agency initiatives and ensure ongoing compliance ? Maintain awareness of growth in volume, the progress of customers from Sale to Fill, and ensure that customer attrition is minimized at each step goals met ? Provide daily metrics to team, ensuring that members understand their personal performance as compared to peers ? Screen, Interview, and be involved in the hiring of new employees ? Train new employees on processes and best practices ? Provide coaching personally and through top performers to the team as needed, addressing areas of weakness or error immediately ? Conduct quarterly performance reviews of all personnel on the team ? Develop the business processes and methods used by the DME Setup team, ensuring that they are operating effectively and efficiently ? Ensure that Information Technology systems function well for all job roles, and provide ideas, suggestions, change requests, etc. to ensure that these systems facilitate productive operations ? Work with other teams across the company to ensure that communication, workflow and operations run as efficiently as possible ? Contribute to the success of the team by performing DME Billing Specialist duties as needed Experience/requirements: ? Must be a smart, self-starting individual with a great attitude and very strong work ethic ? Must be dependable, detail oriented and possess good organizational skills ? Strong communication skills ? Excellent writing skills ? Extensive understanding of the DME billing process ? Applicants should possess a high school diploma or GED ? Strong verbal and written communication skills ? Familiarity with Microsoft applications including, but not limited to Word and Excel ? General knowledge of internet navigation and research, e-mail, fax transmission, copy equipment, and medical billing Benefits: After 90 days of fulltime employment Medsource offers benefits including, medical, dental, and life insurance, Wellness program, paid time off, holidays, and opportunity to participate with medical or dependent care savings plan
KEY REQUIREMENTS:
Associates