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Licensing Specialist

Job Field: Legal Jobs
Location: OREM, UT
Job Type: Full Time
JOB SUMMARY:
Title: Licensing Specialist Location: Americas-USW-Orem Job Number:_18119 Adobe believes in hiring the very best. We are known for our vibrant, dynamic and rewarding workplace where personal and professional fulfillment and company success go hand in hand. We take pride in creating exceptional work experiences, encouraging innovation and being involved with our employees, customers and communities. We invite you to discover what makes Adobe a place where exceptional people thrive. Click this link to experience A Day in the Life at Adobe:http://www.adobe.com/aboutadobe/careeropp/fma/dayinthelife/ Position Summary As a member of the Adobe Volume Licensing Program Specialist team located in Orem, Utah, you will be a subject matter expert on Adobe Volume Licensing in all respects. Your charter will be to prove exceptional support to the Adobe Field Sales organization, including Enterprise, Inside, and Channel sales account managers on a worldwide basis. The successful candidate will be professional, level possess MS Excel skills, be organized, detail oriented, have a apos;apos;can doapos;apos; attitude, and have an internal strong sense of urgency. Supporting the various sales teams is often fast-paced environment that your excellent communication skills, your ability to multi-task and perform under pressure, your superior analytical skills and your ability to work in a team environment. Your efforts will have a direct imp customer satisfaction and will contribute to Adobeapos;apos;s overall success in the marketplace. As a member of the extended Adobe Volume Licensing Programs organization you will work with other cross fun operational teams such as Order Management, Finance, Customer Success, Contracts Administration, and Legal. In addition, you will have opportunities to lead special projects and apply your ideas for improvements. Responsibilities * As a member of the Adobe Volume Licensing Program Specialist team located in Orem, Utah, you will be a subject matter expert on Adobe Volume Licensing in all respects. Your charter will be to prove exceptional support to the Adobe Field Sales organization, including Enterprise, Inside, and Channel sales account managers on a worldwide basis. The successful candidate will be professional, level possess * MS Excel skills, be organized, detail oriented, have a apos;apos;can doapos;apos; attitude, and have an internal strong sense of urgency. Supporting the various sales teams is often fast-paced environment that your excellent communication skills, your ability to multi-task and perform under pressure, your superior analytical skills and your ability to work in a team environment. Your efforts will have a direct imp customer satisfaction and will contribute to Adobeapos;apos;s overall success in the marketplace. As a member of the extended Adobe Volume Licensing Programs organization you will work with other cross fun operational teams such as Order Management, Finance, Customer Success, Contracts Administration, and Legal. In addition, you will have opportunities to lead special projects and apply your ideas for improvements * Serve as a Subject Matter Expert on Adobe Volume Licensing programs (TLP, CLP, EA and FLP), policies and systems (LWS, SAP R/3, ACM) and provide world class support to the extended Field organization. * Respond to email inquiries from the Field pertaining to all aspects of Adobe Volume Licensing programs within response time guidelines. * Manage and process requests for Volume License Transfers, Account Merges, Name Changes and Other Related Account Management items via the Licensing Web Site (LWS) or SAP R/3. * Manage, review, approve when appropriate, and process exception requests using the Licensing Exceptions Approval Form (LEAF). Requirements * 1 - 3 years experience in business, sales, or marketing support. * MS Excel experience required, excellent communication skills. * Knowledge of software volume licensing programs. * Bachelorapos;a

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