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Job Field: Office Jobs
Location: OREM, UT
Job Type: Full Time

JOB SUMMARY:

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Summar of Responsibilities: Make sales and assist via phone new customers and customers who have questions or concerns. Proactively call potential customers who have requested information or samples of software. Assist technical support and marketing departments. Essential Functions: ?MAKE SALES ?Take incoming calls with a smile in their voice and a willingness to help: Potential new customers. Existing customers with billing questions/issues. Existing customers needing help but who do not know anyone else to call/contact. Existing customers who have questions regarding changes applicable to them. Existing customers wanting to purchase additional products. Existing customers wanting to terminate their license with our company. ?Enter customer/potential customer information in the sales database ?Proactively call potential customers who have requested information or samples of our software products ?Assist technical support ?Assist the marketing department ?In addition to the above tasks, individual members of the team have been asked to do the following: Reply to e-mails sent to the XSales mail box. Setup customers with an ID and password to allow their access to the online support service. Assist in the setup of Direct repair programs. ?High School Diploma ?Previous training on Telephone etiquette, helpful. ?Previous selling experience, helpful. ?Team player

KEY REQUIREMENTS:

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