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Dispatcher

Job Field: Government Jobs
Location: PARK CITY, UT
Job Type: Full, Seasonal
JOB SUMMARY:
Description Expedites communications and dispatches company personnel and vehicles. DUTIES RESPONSIBILITIES Provide superior customer service while interacting with our internal and external customers. Answer a multitude of telephone and radio calls; determine nature of calls; refer to appropriate department or personnel. Periodically direct guests to the appropriate area or department while providing superior customer service. Able to multi-task in an effective manner. Answer a wide variety of standard/routine questions; respond to emergencies; dispatch appropriate personnel; report problems related to building, lift or electrical maintenance, grooming, skiing services, police, ambulance and helicopter requests. Act as communications center for department via radio to monitor and coordinate daily activities, emergency responses. Monitor all radio communication to keep up to date on activities and to dispatch calls and messages. Dispatch company vehicles. Maintain various logs and other records related to assigned duties such as: power on and off to all lifts, lift openings and closures. Line checks, mechanical and electrical problems, skiing service, grooming and snowmaking positions. Prepare, update and maintain various reports such as: daily operations, security related reports, accident reporting. Perform various clerical tasks related to department operations. Adhere to The Canyons Resort Guidelines including Grooming and Dress Code Policy Perform other duties as assigned. WORKING RELATIONSHIP Reports directly to the Mountain Operations Administrative Supervisor and/or Mountain Ops Sustainability Manager, while working closely with other senior staff members. PHYSICAL REQUIREMENTS Sitting for long periods of time. Exposure to inclement weather conditions. QUALIFICATIONS High School education or equivalent, plus previous clerical experience or dispatch experience or a combination of education and experience from which comparable knowledge and skills are acquired. Basic typing and clerical skills. Strong verbal and written communication skills. Ability to learn a wide variety of information about department operations quickly. Ability to make decisions quickly and calmly in emergency situations.

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