Overnight PBX Operator / Reservations Ag
Job Field: Government Jobs
Location: PARK CITY, UT
Job Type: Full Time
JOB SUMMARY:
Overnight PBX Operator / Reservations Agent (Seasonal) Job Title: Overnight PBX Operator / Reservations Agent (Seasonal) Job Type: Seasonal Location: Park City, UT Job Description: Montage Deer Valley, located in the year-round community of Park City, Utah, is considered one of North Americaapos;apos;s finest mountain resort destinations. Overnight PBX Operator / Reservations Agentamp;rsquo;s start date is currently scheduled for December 2012 SUMMARY A minimum of one year customer service experience is required. High school or equivalent education required. PBX / Reservations Agents are responsible for performing daily tasks that align with the departmentamp;rsquo;s long term goals and objectives,uphold Montage Deer Valleyamp;rsquo;s Vision, Mission and Values; support management and leadership, provides excellent customer service and telephone etiquette, and actively aspires to reach defined goals and objectives. Primary purposes include, but are not limited to: taking guest reservations according to an established script in a professional and courteous manner via telephone and correctly entering them into the property management system; coordinating and responding to mailed correspondence; inputting and organizing reservation information via rooming lists, internet, Travel Agency requests, sales department and reception with appropriate follow up; accommodating in-house guest requests; and frequently using email and fax systems. Performs additional duties as assigned that may be outside of the normal scope of duties based on business needs. We are proud to be an Equal Employment Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
KEY REQUIREMENTS:
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