100,000's of Government Jobs

Search Government Jobs

Job Field: Office Jobs
Location: PARK CITY, UT
Job Type: Full, Part, Seasonal

JOB SUMMARY:

---

Top 10 North American Ski Resort in Park City will be recruiting for Full and Part Time Ski School Sales/Reservations Agents, 10/19/2012 from 12:00 noon to 3:00PM at the Park City Department of Workforce Services Employment Center. Great opportunity to come and learn more about this exciting and rewarding career. Job Descriptions Must be available to work any day of the week: Holidays and Sundays are required Seasonal Full and Part Time Positions Available PURPOSE/OBJECTIVE Help our guests build the vacation of their dreams: Ski and Snowboard School Sales Agents are responsible for matching each guest with the perfect lesson experience. You will sell and book Ski Snowboard School lessons and other products for guests, either face-to-face or over the telephone, using Sirius Software DUTIES/RESPONSIBILITIES Guide our guests to the perfect mountain experience ? finding the right lesson for each guest is key to ensuring that they have a great vacation! As a Sales Agent you will get lots of questions, so you must know not only the lesson products we are selling, but also be knowledgeable about the mountain, special events and the area. You must also be able to learn our booking system, and be able to work quickly and accurately in a fast paced environment. Job duties include, but are not limited to: ?Assisting guests in purchasing Ski and Snowboard School packages that best suit their needs. ?Assuring that all guests have received the best quality of service at all times on their holiday. ?Planning guests? day by day itinerary with private Ski/Snowboard Instructors. ?Providing guest with a variety of information relating to services, products, special items, resort conditions, special events, etc. Accurately answer guest questions. ?Selling, and printing tickets for, lift access and rental products. ?Answering incoming phone calls and accurately book reservations into our sales and reservations system. ?Preparing Will Call for the following day. Follow up on all unclaimed tickets. ?Opening and closing the Ski Snowboard School Welcome Center on a daily basis. ?Balancing cash and credit card receipts at close of each day. ?Maintaining focus and accuracy of work in a busy environment and through many interruptions. ?Being able to work independently. ?Maintaining positive public relations with parents, visitors and the general public at all times. ?Staying informed about special events and general resort information ?Following The Resort?s etiquette guidelines while interacting with guests and respond to all guests in a courteous, professional manner. ?Meeting EEE Guidelines for Dress and Appearance, Timeliness and Work Accuracy ?Learning and follow Phone and Radio Etiquette guidelines ?Performing other tasks as required WORKING RELATIONSHIP Direct supervision from both the Sales Reservations Supervisor and Ski and Snowboard School Business Manager Work with a variety of departments throughout Canyons Resort. Work closely with tickets, rentals, concierge and other various departments. PHYSICAL REQUIREMENTS Office environment, i.e. sitting, standing and walking in a small area for extended periods of time with few breaks Lifting, bending and squatting. Frequent phone work; repetitive keyboard action; manual dexterity required Exposure to inclement weather conditions. QUALIFICATIONS Ability to take initiative, be highly organized, effectively communicate, and manage guests? needs Ability to converse clearly and comfortably with a variety of guests Positive and enthusiastic attitude Strong reading, writing, administrative and organizational skills Must be able to learn new computer systems quickly. Must be able to effectively learn new processes quickly. Ability to work in a fast-paced environment High School diploma or equivalent, plus customer service/sales/cash handling experience preferred Strong knowledge of Park City and surrounding area a plus

KEY REQUIREMENTS:

---

GED