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Job Field: Government Jobs
Location: PROVO, UT
Job Type: Full Time

JOB SUMMARY:

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Essential Functions/Responsibilities: ?Provide Hardware and Software support for desktop / laptop computers. ?Responsible for the imaging and deployment of desktop / laptop computers. ?Maintain and deploy network printers. ?Support and Configure Cell phones. ?Maintain and Patch computers with the latest updates in order to increase performance and reliability. ?Maintain an Inventory of all computer assets. ?Document and Train users on common problems and their solution. ?Create and Maintain Users accounts. ?Support and troubleshoot network problems Required Skills ?Ability to resolve issues. ?Advanced knowledge of windows operating systems. ?Experience with desktop applications (Word, Excel, PowerPoint, Visio, and Outlook). ?Experience with MAC OS ?Ability to work well in a team or by oneself. ?Excellent communication skills. ?Strong organizational and reporting skills. ?Experience with Exchange 2010 preferred. ?3 years computer hardware / software experience. ?During the summer season Saturday work required. ?Call Center experience desirable Specific Job Skills ?Ability to functions independently in a multi-task environment, as well as part of a team. ?Comfortable communication with all levels of management and employees. ?Strong planning and organizational skills. ?Proven presentation and facilitation skills. ?Working knowledge of PC's with intermediate keyboard skills; Microsoft Excel and Word. ?Ability to communicate effectively over the telephone and via email ?High school education or equivalent. Required Experience ?High School Diploma or GED; associate degree or technical degree preferred ?Strong communication and interpersonal skills

KEY REQUIREMENTS:

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