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Installation Technician/Installer
Job Field: Office Jobs
Location: ROOSEVELT, UT
Job Type: Full Time
Location: ROOSEVELT, UT
Job Type: Full Time
JOB SUMMARY:
Job Responsibilities ? Completing morning safety huddle meeting with other Technicians and a Field Service Manager ? Securing testing meters, phones and mobility tablets for company van; confirming needed supplies, tools and equipment ? Providing top level customer service by communicating to the customer an estimated arrival time prior to arrival at the site ? Reviewing order (new installation, additional services or troubleshooting) with the customer ? Conducting site survey (determining the best positioning for strongest signal reception), installing satellite TV and receivers and ensuring broadband connectivity ? Verifying that the completed order meets the customer's needs and providing customer education of equipment ? Cleaning up site, conducting final account review with customer and updating customer accounts on mobility tablets ? Communicating progress of last installation with manager, dispatch and warehouse Job Requirements Our Satellite TV Technicians come from a variety of different backgrounds, including general labor, contracting, homebuilding, construction and the military. Success does not hinge on a precise work history. Although no specific work or technical expertise is required, we have determined that some factors may enable you to jumpstart your success in this entry-level customer contact technician position. Entry level candidates are encouraged to apply. ? Good written and verbal communication skills required ? Basic computer skills required; basic electronics and/or audio/video knowledge is helpful ? Strong customer service skills; friendly, approachable and motivated with a strong work ethic and high degree of integrity ? Physically able to stand for long periods of time on a ladder, lift over 70 lbs at times, crawl into small spaces, work in all climates and remain within the individual weight requirement of 275 lbs ? Valid driver's license and clean driving record ? High school diploma (or GED) required; college or technical/vocational school a plus ? Successful completion of a background check and drug test is required for employment consideration
Job Responsibilities ? Completing morning safety huddle meeting with other Technicians and a Field Service Manager ? Securing testing meters, phones and mobility tablets for company van; confirming needed supplies, tools and equipment ? Providing top level customer service by communicating to the customer an estimated arrival time prior to arrival at the site ? Reviewing order (new installation, additional services or troubleshooting) with the customer ? Conducting site survey (determining the best positioning for strongest signal reception), installing satellite TV and receivers and ensuring broadband connectivity ? Verifying that the completed order meets the customer's needs and providing customer education of equipment ? Cleaning up site, conducting final account review with customer and updating customer accounts on mobility tablets ? Communicating progress of last installation with manager, dispatch and warehouse Job Requirements Our Satellite TV Technicians come from a variety of different backgrounds, including general labor, contracting, homebuilding, construction and the military. Success does not hinge on a precise work history. Although no specific work or technical expertise is required, we have determined that some factors may enable you to jumpstart your success in this entry-level customer contact technician position. Entry level candidates are encouraged to apply. ? Good written and verbal communication skills required ? Basic computer skills required; basic electronics and/or audio/video knowledge is helpful ? Strong customer service skills; friendly, approachable and motivated with a strong work ethic and high degree of integrity ? Physically able to stand for long periods of time on a ladder, lift over 70 lbs at times, crawl into small spaces, work in all climates and remain within the individual weight requirement of 275 lbs ? Valid driver's license and clean driving record ? High school diploma (or GED) required; college or technical/vocational school a plus ? Successful completion of a background check and drug test is required for employment consideration
KEY REQUIREMENTS:
High School Diploma
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