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Job Field: Legal Jobs
Location: ROY, UT
Job Type: Full Time

JOB SUMMARY:

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Title: Credit Operations Specialist 3 - Commercial Credit Location: UT-Roy JOB SUMMARY: * Reports to and works with the Commercial Supervisor of Credit in the prompt and secure processing of Commercial Credit Card applications, sales transactions, and credit line management. * Provides a caring customer experience for related phone inquiries. * Demonstrates individualized attention to customeramp;#39;s credit needs. * Ensures adherence to company and credit policies, auditing procedures and department goals and standards. * Demonstrates understanding of customer issues and offer appropriate options to bring issues to resolution. * Responsible for fostering an environment where teamwork can flourish. * Performs efficiently while maintaining quality. * Preforms as part of the Shell Fleet Plus Advocacy Team, will be working both phone and non-phone work. PRIMARY DUTIES AND RESPONSIBILITIES: * Involvement in self-assessment process and cross client/functional audits. * Handle adverse action inquiries. * Significant external/internal customer/client contact. * Develop and update procedures. * Perform line of credit increases/decreases by utilizing internal and external credit information (i.e. credit bureaus, trade experiences, personal guarantees, financial statements, and bank references). Must use sound judgment to determine credit worthiness. EDUCATIONAL REQUIREMENTS AND TYPICAL YEARS OF EXPERIENCE: * High school diploma or GED. * Minimum of 1 year Credit experience preferred. * Strong customer service skills. * Organizational skills. * Good Communication skills. KEY SKILLS AND ABILITIES: * Ability to seek ways to improve service. * Suggest improvements. * Provide suggestions to increase efficiencies. * Demonstrated commercial underwriting experience. * Provide excellent Client Service Experience.

KEY REQUIREMENTS:

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