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Job Field: Office Jobs
Location: SALT LAKE CITY, UT
Job Type: Full Time

JOB SUMMARY:

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Full Time: Monday - Friday 9 am - 6 pm (Ocassional Saturdays if needed 9 am - 2 pm) POSITION PURPOSE Assist in the leadership of operations and personnel development of the branch to ensure quality service while achieving the branch sales goals. Maintain compliance with credit union operational policies and procedures to meet the needs of the members. ESSENTIAL DUTIES AND RESPONSIBILITIES To be effective, an individual must be able to perform each job duty successfully. Exhibit outstanding member service skills (AAA) and exemplify MACU values and philosophy while fulfilling responsibilities as a leader in the branch environment and in the credit union Demonstrate and promote your role as a team member to maintain effective partnerships with your team and members Oversee MSR operations to ensure teller transactions are processed correctly and in a timely manner Supervise branch personnel as needed to counsel them in loan origination, operations and sales Responsible for coaching the staff on AAA and ensure quality member service within the branch Assist Branch Management in developing methods to track and measure MSR productivity, accuracy, sales and service Evaluate MSR?s and Lead MSR (if applicable) in their six month and annual Performance Evaluations Approve and deny loans and is the back-up for manager for loan exceptions Assist and back-up in the daily operations of the branch (includes the Teller Line and FSR back-up) Represent the credit union in a professional manner, both in dress and in actions Meet or exceed Branch Sales Goals. Assist in the training, coaching and supervising of Financial Service Representatives and Member Service Representatives to develop and improve individual and team performances within the branch. Gain knowledge and understanding of the Credit Union Financials Comply with all regulations as required by law, including but not limited to Bank Secrecy Act, OFAC, FACT Act, GLBA, Regulation CC (funds availability), Regulation DD (TIS) and other regulations as required by law as it relates to his/her position Perform other duties as assigned If the branch does not have a Lead MSR, also: Responsible for the maintenance and balancing of the cash, Vault, ATM, various MSR logs and all branch cash operations ?Responsible for conducting the monthly and quarterly certifications Create and maintain the MSR schedule KNOWLEDGE, SKILLS, and ABILITIES The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Experience At least three years of branch experience with one year of lending experience

KEY REQUIREMENTS:

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High School Diploma