Electro-Mechanical Technician (Engineer,
Job Field: Office Jobs
Location: SALT LAKE CITY, UT
Job Type: Full Time
JOB SUMMARY:
Electro-Mechanical Technician (Engineer, Customer Service) Location: UT - Salt Lake City Work Shift: Second Job ID: bbh-00000907 Description: At Bell and Howell we design and deliver flexible, high-performance mail production solutions and services. Our expertise in high-speed inserting systems, postal and sorting systems, ADF software and vision systems, backed by an award-winning service organization, have earned Bell and Howell a reputation for innovation, reliability and quality. Bell and Howell offers competitive salary, medical, dental, vision, 401K, tuition reimbursement, growth opportunity, on the job and professional classroom training. To join us for a future with unlimited opportunity for growth, you will need: -Flexibility to work the 2nd shift with 10% shift differential -Strong electronics/electrical background and mechanical knowledge -Good understanding of computer program functionality and software skills -Ability to use standard and specialized hand and power tools and measuring equipment i.e. oscilloscopes, DMM, gauges, etc. -Good analytical, problem solving and troubleshooting skills -Ability to read and interpret technical drawing and documentation -Good project management skills and time management skills -Strong interpersonal/customer relations skills -Basic computer skills: DOS, Windows, UNIX -Experience with mail processing or related equipment a plus DUTIES AND RESPONSIBILITIES: Troubleshoot and repair more complex inserting and sorting mail processing equipment problems. Schedule and perform regular predictive/preventive maintenance inspections on equipment. Provide support by managing parts inventory, customer service calls and preventative maintenance schedules. Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers. Act as a liaison between the customer and other departments/functions of the company. Provide seven (7) day/week twenty-four (24) hour/day availability for emergency customer assistance by carrying a blackberry; respond to emergency and non-scheduled calls for service within established response time goals. Bell and Howell is an Equal Opportunity Employer M/F/D/V. Experience: EDUCATION/EXPERIENCE: High School graduate with 2 year degree or diploma in electronics/advanced mechanics/software training with 1+ years related industry/equipment experience, or equivalent combination of education and experience. Associate degree a plus.
KEY REQUIREMENTS:
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