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Job Field: Hospitality Jobs
Location: SALT LAKE CITY, UT
Job Type: Full Time

JOB SUMMARY:

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Mercer is the global leader for trusted Human Resources and related financial advice, products and services. In our work with clients, we make a positive impact on the world every day. We do this by enhancing the financial and retirement security, health, productivity and employment relationships of the global workforce. Mercer has more than 19,000 employees serving clients in over 180 cities and 40 countries and territories worldwide. If you thrive on challenge, are passionate about ideas, love solving problems and truly enjoy connecting with people, we encourage you to explore the hundreds of job opportunities available through Mercer. Our core strengths in consulting, outsourcing and investments place Mercer in a unique position to help our clients achieve the extraordinary - and extraordinary results require extraordinary people. Mercer is an operating unit of Marsh amp;amp; McLennan Companies. Marsh amp;amp; McLennan Companies is a leading global professional services firm with roots dating back to 1871. We employ over 50,000 employees in more than 100 countries with annual revenue exceeding $11 billion. Marsh amp;amp; McLennan Companies is the parent company of a number of the worldamp;apos;s leading risk experts and specialty consultants, including: Marsh, our insurance broker and risk advisor; Guy Carpenter, our risk and reinsurance specialist; Mercer, our provider of HR and related financial advice and services; and Oliver Wyman, our management consultancy. The Employee Health amp;amp; Benefits Consultant will manage and advise client accounts for employers with 500 - 5,000 employees with their medical, dental, life and disability benefits plans and programs. Level of support depends on client size as well as complexity and revenue of the account. To fulfill this role, the Employee Health amp;amp; Benefits Consultant will: - Prepares agendas and attends client/team meetings - Supports client teamsamp;apos; projects and deadlines utilizing project management tools - Ensures compliance with professional standards including use of templates, client calendar, peer review, and transparency - Assists with developing employee communications for clientsamp;apos; open enrollment process. - Coordinates new plan implementation process and facilitates open enrollment employee meetings - Establish necessary carrier/vendor relationships with appropriate contacts to serve clients in handling all administration (eligibility, claims, billing, plan implementation, contracts, plan changes and necessary amendments - Intake of client calls or emails to resolve service or claim issues. Contact carriers and vendors on behalf of the client to resolve issues. Delegate problem resolution to Analyst or contact carrriers and vendor directly on behalf of the client for problem resolution - Work directly with the client and manage the request for proposal (RFP) process with the health insurance carriers and internal analyst. To complete the RFP process, the consultant reviews the analystamp;apos;s compilation of the health benefits information from a variety of sources (such as hard files, electronic files, the client and carriers), responses from the carriers and the data in a spreadsheet template (customization depends on client plan types, funding, rate structure, etc), reviews the transparency documents (compliance documents required for completion of all health and benefits work); maintain all appropriate documents in proper files. When the process is completed by the analyst, the consultant peer reviews the information, analyzes and interprets the results, edits and finalizes the executive summary report to be sent to the client - Review claim and utilization data from insurance carriers on a monthly/quarterly basis that has been input into a standardized report template by the analyst; analyzes and interprets data for trends; peer reviews customized, client ready reports, submits report to client and replies to an

KEY REQUIREMENTS:

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