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Job Field: Government Jobs
Location: SALT LAKE CITY, UT
Job Type: Full Time

JOB SUMMARY:

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Imaging Service Representative Requisition Number: 7543 Reg/Temp: Regular Employment Type: Full-Time Shift: Day Work Schedule: weekends Location Name: University of Utah Hospital City: SALT LAKE CITY State: UT Department: UUH CST 12C IMAGING IT Overview: As a patient-focused organization, the University of Utah Health Care exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health Care seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. This position maintains a digital library of radiological images. Responds to internal and external requests for exam results and prepares images for doctor or patient requests. Provides oversight in regards to prioritization of Image Interpretations. Provides first line support for Imaging Informatics troubleshooting. Answers phones and resolves specific issues relevant to patient care internally and externally. Responsibilities: - Organizes daily workflow of images that are available for doctors and staff to review. - Downloads images from other institutions into the PACS system. - Identify workflow opportunities to improve productivity. - Manage Critical results communication for Radiologists. - Sends digital copies to any external institution. - Provides helpdesk support to PACS, RIS and Powescribe. Troubleshoot technology issues as first line support. - Performs general office duties such as answering phones, providing customer service and assisting radiologists and physicians. - Appropriately documents HIPPA compliance. - Ensures proper care in the use and maintenance of equipment and supplies; promotes workplace safety. Knowledge / Skills / Abilities - Exhibit a working knowledge of Advanced Imaging Applications, - Telephone and customer service skills. - Demonstrated human relations and effective communication skills. - Demonstrated knowledge of DICOM, HL-7, and Application interface interaction with Enterprise systems - Ability to perform the essential functions of the job as outlined in the position description. - Ability to work independently. - Working Knowledge of HIPPA regulations. Qualifications: Required - One year of helpdesk support experience

KEY REQUIREMENTS:

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