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Job Field: Office Jobs
Location: SALT LAKE CITY, UT
Job Type: Full Time

JOB SUMMARY:

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SA International (SAi) corporate headquarters located in Salt Lake City, UT is recognized as a global leader in providing complete, professional software solutions for the sign making, digital printing, and CNC machining industries. SAi is seeking an Inside Sales representative that is self-motivated and eager to help a growing company reach its full potential. An Inside Sales representative is responsible for managing sales quotations, sales related inquiries, sales leads, placing proactive outbound calls to established customers and responding to potential sales prospects. In addition, the Inside Sales representative will be responsible for responding to customer requests and questions regarding order status and shipping information. This position will work closely with other Company functions including Finance, Marketing, Sales, Operations and Technical Services. This is a key position within our company where personal drive, determination, and creativity can have a major impact. ESSENTIAL FUNCTIONS: Receives telephone requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from customers, original equipment manufacturers, Account Managers, and distributors. Achieves and maintains rapport with customers and works to give them the best possible service. Full knowledge of the products of SAi and the ability to explain product features, advantages and benefits to customer Maintains files of active orders and posts activity such as change notices, scheduling changes, partial shipments. Prepares paperwork (original purchase order, copies of invoice, and return goods memo) to be given to accounting department for credit or debit to be issued. Conflict Management - Able to use a win-win approach to resolve customer disputes; stay objective and fair when dealing with sensitive situations. Able to take action in solving problems while exhibiting judgment and a realistic understanding of issues; able to use reason. MINIMUM REQUIREMENTS: Excellent verbal and written communication skills Experience in sales, prospecting and marketing or inside sales for a software / technology company desired College degree or equivalent experience is desired, students working toward a degree may apply Generic knowledge of database usage Basic computer skills including working knowledge of Word, Excel, Outlook, etc. Bi-lingual skills preferred This employer participates in the E-Verify program. PWDNET.

KEY REQUIREMENTS:

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