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Job Field: Office Jobs
Location: SALT LAKE CITY, UT
Job Type: Full Time

JOB SUMMARY:

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06/07/2012 Salt Lake City, UT Major Account Manager 259965 Sales Additional Locations: Join our team and take your career to the next level. Windstream is a communications and technology solutions provider with operations in 48 states and the District of Columbia, generating about $6 billion in annual revenues. We provide IP-based voice and data services, MPLS networking, data center and managed hosting services and communication systems to businesses and government agencies. Windstream also delivers broadband, digital phone and high-definition TV services to residential customers primarily in rural areas and we operate a local and long-haul fiber optic network spanning 100,000 route miles. General Summary Works under the general supervision of the Director of Business Sales, selling Windstream products and services which include but are not limited to: MPLS, Managed Router Service, CPE and Dedicated Internet with possible on-net solutions. Job Responsibilities Account Responsibility -- Overall responsibility for the management of a small group of assigned accounts, focusing on retention (through securing long term contracts) and profitable growth of existing revenue streams as well as conducting strategic planning activities to ensure customersA?? product and service needs are anticipated. -- Maintain on-going communications with entire account base through various mediums. -- Identify and manage customer requests for service to maintain above average quota and revenue goal attainment. -- Provide professional and technical advice on business applications to ensure account satisfaction by fulfilling customer needs. -- Respond to Request for Proposals (RFPs) -- Manage relationships with all points of contact within a clientA??s organization to ensure ongoing customer satisfaction. Product Responsibility -- Represent Windstreamapos;apos;s entire converged product portfolio with special focus on next generation data products. -- Maintain a solid understanding of all the major product groups and applications associated with these product groups. -- Coordinate with Engineering and sales support to complete product configuration and ensure successful installation of CPE products. Sales Process Responsibility -- Use computer applications to create proposals and/or presentations. -- Input current account information as well as prospecting account status into WindstreamA??s pipeline management (Salesforce) tool. -- Give on site presentations to existing and prospective clients while utilizing sales techniques in order to close sales. -- Ongoing account retention and growth efforts. Job Specifications --Strong written, communication and presentation skills are required to compose proposals, routine letters, and present proposals and maintain influential relationships at all levels within the customerapos;apos;s organization. --Thorough knowledge of telecommunication products and services is required as well as innovative problem solving skills to influence the sale and diffuse potential customer problems. Minimum Requirements -- College degree or equivalent and 8 years professional experience with 3+ years directly related to the job (3+ years voice/data/communications equipment direct sales/sales support or 5+ years other professional direct sales/sales support experience); or 12+ years professional level equivalent related experience; or a combination of education and related professional level experience required. Educational Assistance * Tuition Reimbursement * Professional Dues Reimbursement * Career Development and Training Paid Time Off * Vacation * Holidays Health Insurance * Medical and Dental Insurance Options * Prescription Drug Plan and Vision Coverage * Pre-Tax Flexible Spending Accounts Retirement Plans * 401(k) Plan With Employer Match Experience the benefits of a growing company For all that you put into your job, you deserve the best in return. From a friendly, team-based environment to progressive

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