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Job Field: Office Jobs
Location: SALT LAKE CITY, UT
Job Type: Full Time

JOB SUMMARY:

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Nurse Patient Relations Rep - Primary Childrenapos;apos;s Medical Center Job ID: 132090 Greater Salt Lake area Details: About Us What does it mean to be a part of Intermountain Healthcare? It means that the quest for clinical excellence is not just a goal, but a given. It means building an environment where physicians and employees can deliver the best in medicine. And itamp;rsquo;s realizing each employee or volunteer is vital to the healing process, because we can only achieve theextraordinarytogether. Being a part of Intermountain Healthcare means joining with a world-class team of over 32,000 employees and embarking on a career filled with opportunities, strength, innovation, and fulfillment. Our mission is: excellence in the provision of healthcare services to communities in the Intermountain region. Our patients deserve the best in medicine, and we deliver. Job Description This RN position at Primary Childrenapos;apos;s Medical Center works to improve patient satisfaction and protects company assests by managing patient relationships and identifying, resolving and preventing compensable events. This position oversees patient relationship interactions within the assigned facility or facilities (additional locations, including clinics or physician offices may be assigned) and may have responsibility for supervising an Office Coordinator or Assistant Patient Relations Representatives. Minimum Requirements * Current RN licensure in the state of Utah. * Bachelorapos;apos;s Degree (Intermountain verifies both degree attainment and educational institution accreditation following an offer of employment.) * Two years of clinical nursing experience or as a Customer/Patient Relations Rep in Risk Management. * Strong written and verbal communication skills. * Experience and demonstrated competence in solving problems and liaising between multiple stakeholders. * Proficient in use of word processing software. Physical Requirements * Hearing/Listening, Manual Dexterity, Seeing, Speaking, Sitting. Preferred Qualifications * Bachelorapos;apos;s Degree in Nursing.(Intermountain verifies both degree attainment and educational institution accreditation following an offer of employment.) * Experience in formal business letter composition and report writing. * Experience with word processing or electronic medical records. * Supervisory experience. * Experience in customer relations and service recovery principles. * Experience in program development or ability to take program to next level. * Experience in a pediatric hospital seetting. Please Note All positions subject to close without notice Intermountain Healthcare is an equal opportunity employer M/F/D/V Additional Details: Working Hours 40 Primary Work Location Primary Childrens MC Job Type Full Time Location US-UT-Salt Lake City

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