Parking Valet/Service Officer Job
Job Field: Security
Location: SALT LAKE CITY, UT
Job Type: Full Time
JOB SUMMARY:
Parking Valet/Service Officer Requisition Number: 7510 Reg/Temp: Regular Employment Type: Part-Time Shift: Day Work Schedule: .. Location Name: Huntsman Cancer Hospital City: SALT LAKE CITY State: UT Department: HCH CST 60G CUSTOMER SERVICE Overview: As a patient-focused organization, the University of Utah Health Care exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health Care seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. Provides assistance and information to incoming patients, visitors and staff to facilitate their entrance to, or exit from the hospital. Provides valet parking services for hospital patients and visitors, assists with traffic control in hospital parking areas; and maintains accurate documentation regarding valet parked vehicles. Responsibilities: - Parks and retrieves patientamp;#8217;s vehicles upon arrival and departure from the hospital in a safe, timely, and professional manner. - Directs and assists patients and visitors as they enter and exit the hospital parking areas, hospital lobby and their vehicles. - Accurately documents all vehicle tag information, claim numbers, and key storage location. - Ensures that vehicles are returned in the same condition in which they were received. - Works as a team in keeping staging areas clear and maintaining smooth traffic flow in and out of the parking areas/terraces. - Performs simple repair to parking control equipment and assists patients and visitors with minor repairs such as a flat tire or dead battery. - Coordinates with Parking Services and security to patrol and enforce patient/visitor parking areas. - Addresses lighting and safety issues located in the parking areas and assists in keeping areas free of debris. - Assists in emergency situations by directing emergency vehicles and maintaining traffic control as needed. - Investigates and reports accidents within parking valet areas and educates involved patron on how to proceed regarding the damage. - Removes snow and ice from hospital entrance and terrace areas. Knowledge / Skills / Abilities - Ability to display active listening and verbalize empathy. - Ability to quickly learn new procedures and process. - Able to prioritize and multi task in a fast paced environment. - Ability to develop relationships with patients, guest and coworkers. - Have knowledge of HIPPA regulations to insure patient information is guarded and respected. Qualifications: Required - Two years related experience such as customer service, parking enforcement or as a parking attendant - A valid Utah Driveramp;#8217;s License at time of hire with no moving violations in the last two years - Must be able to drive a manual transmission vehicle.
KEY REQUIREMENTS:
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