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SaaS Support Analyst needed with SQL, Ex

Job Field: Office Jobs
Location: SALT LAKE CITY, UT
Job Type: Full Time
JOB SUMMARY:
SaaS Support Analyst needed with SQL, Excel, XML and CRM exp! Firmware Engineer - Skills Required - Technical Support, SQL Server, Excel, XML, CRM, Salesforce, JavaScript, SaaS We are a Bay Area company looking for a SaaS Support Analyst who can work remotely from the Salt Lake City Metropolitan area. Based in Redwood City, CA, we have been voted one of the Best Companies to work for in the Bay Area. We are an award winning Software Company that develops highly analytical business tools that the worlds top companies use for sales optimization. Our leadership is outstanding and we have been in business for more than 7 years. Currently, we are looking to hire an extremely bright Technical Support Analyst to help ensure that support cases submitted by our customers are promptly addressed, by diagnosing trouble tickets and either escalating them or providing a response/solution to the client. If you have worked for an Enterprise SaaS company and have strong communication skills and high aptitude in SQL, Excel and XML, and have some Salesforce or CRM support experience, we would love to have the opportunity to tell you more about our amazing opportunity. We are willing to offer excellent compensation packages including a base salary that ranges between $60K-$80K, Stock Options, Benefits, etc. Requirements: - Minimally 1 year of experience in a support role at an Enterprise SaaS company - Solid technical abilities with SQL and Excel, and have the ability to write complex SQL, Multi cursors, stored procedures, etc. - Experience with CRM support, Salesforce being ideal - Proficient XML...Any HTML experience is a big plus - Terrific analytical skills - Excellent communication and customer service skills - B.S. in Computer Science or equivalent discipline. So, if you have worked for an Enterprise SaaS company and have strong skills in SQL, Excel and XML, and have some Salesforce or CRM support experience, please apply immediately for this amazing opportunity. Want to interview today?Click Here to Do a Quick 2-Minute Online Interview! Are you a fit for this position? Please Click Here to Apply! http://www.CyberCoders.com/developer/profile/jobApply.aspx?jump=1amp;menu=0amp;ad=DEAKyle.ONeillamp;posId=KO-SaaSSupp-UT (your information will be kept strictly confidential!) Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: Email your resume in Word to: Kyle.ONeill@CyberCoders.com **Please do NOT change the email subject line in any way. You must keep the JobID: DEA : KO-SaaSSupp-UT -- in the email subject line for your application to be considered.*** Kyle ONeill - Recruiting Manager - CyberCoders CyberCoders, Inc is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.

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