Security Account Manager Job
Job Field: Legal Jobs
Location: SALT LAKE CITY, Utah, 84102
Job Type: Full Time
JOB SUMMARY:
About AlliedBarton Security ServicesAlliedBarton Security Services is an American owned and managed company that has been in business since 1957. AlliedBarton Security Servicesamp;apos; focus is on employee growth, safety and satisfaction and these are at the forefront of all of our company initiatives. We provide strong leadership, continuous training and we foster a culture of quality security officers and continuous customer satisfaction. Basic Job Responsibilities:*Supervise the day to day security operations of an assigned Client Site*Manage a team of Security Officers, Site and Shift Supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support.*Ensure the Client Site is provided with high quality security services to protect people and property.*Build, improve and maintain effective relationships with both client and employeesCoordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service*Ensure all required reporting and contract compliance requirements are met*Handle any escalated security issues or emergency situations appropriately*Other management responsibilities as determined by Client or District ManagerBasic Qualifications:*College degree in Business Administration/Criminal Justice or equivalent experience.*At least 2 years of business management/operations/supervisory experience.*Previous Contract Security, facilities management, military or law enforcement experience preferred.*Ability to develop and grow customer relationships.*Experience in hiring, developing, motivating and retaining staff.*Strong time management experience required with the ability to perform multiple tasks simultaneously.*Outstanding interpersonal and communications skills required.Ability to work in a team-oriented management environment with the ability to work independently.*Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis.*Previous payroll, billing and scheduling experience preferred.*Key Competencies: Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for ResultsAccount Manager Client/Job Specific Skill Qualifications:*Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiring quality candidates.*Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.).*Assure that employee grievances are heard and resolved (with help from appropriate Support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.). *Assure communication of policies, company announcements and job openings through a consistently updated READ file at each site.*Provides the basis of a great place to work by treating staff with respect.*Meet all contractual scheduled hours with a minimum of unbilled overtime.*Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet AlliedBartonamp;apos;s corporate training standards.*Reconcile security logs against shift responsibilities and patrols; review incident reports prior to submitting to client and coordinate preliminary investigations.*Perform account audits and off-hour visits, completing required documentation.*Develop / maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff.*Manage uniforms, equipment, supplies amp;amp; vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists.*Take a proactive role in communicatin
KEY REQUIREMENTS:
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