Database Assistant
Job Field: Office Jobs
Location: SLC, Utah, 84123
Job Type: Full Time
JOB SUMMARY:
Database Assistant is needed for a Salt Lake employer. Work with Database Manager to increase the accuracy of customer information in database. Essential Duties and Responsibilities: Assist in the maintenance of our Database and maintain processes to insure database accuracy. Maintain knowledge of the service where to direct customers when in need of technical assistance or any other situations. Ensure that the numerous email accounts are maintained on a daily basis and are responded to in a timely manner. Maintain a positive and professional attitude in working with co-workers and customers. Maintain knowledge of the service where to direct customers when in need of technical assistance or any other situations. Update customer's information whether sent by tech support or the customer through the company website. Assist in accurately inputing new applications of customers sent through the mail or from the events team. Keep understanding of the importance of customer information being correct in database in order to better serve customers. All other duties as assigned. Qualifications, Education, and/or Experience: Working knowledge of basic computer functions. Extensive experience working with Microsoft Office suite. Must multitask well be proactive. Must be able to work in a team environment. Good customer service skills patience with frustrated customers. Must be able to follow directions orders in all assignments given keep on task. Understanding that all database information is confidential.
KEY REQUIREMENTS:
High School Diploma