Geek Squad Agent
Job Field: Government Jobs
Location: WEST JORDAN, UT
Job Type: Full, Part
JOB SUMMARY:
Geek Squad Agent for a West Jordan (84084) electronics retailer. Geek Squad Agents work in a fast paced retail environment processing all services, returns and exchanges, technology trade-ins and recycling. Key Responsibilities: - Provides customers with repair, installation and service of products in the store. - Provides the initial contact with customers, checks in product, and runs basic tests to determine product needs and service solutions. - Performs product shipping and receiving, product maintenance, repairs, and services. - Assists sales team to explain services and technology to customers - Maintains department communications. - Performs administrative activities for the Geek Squad Precinct. Basic Requirements: - 3-6 months working experience in customer service - 18 years of age or older Preferred Requirements: - High school diploma or equivalent - Associate degree in general electronics or computer repair - 1+ years retail or customer service experience - 1+ years experience in diagnosing and repairing PCs or consumer electronics - Phone experience
KEY REQUIREMENTS:
GED