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Discover Student Loans Account Manager

Job Field: Office Jobs
Location: WEST VALLEY CITY, UT
Job Type: Full Time
JOB SUMMARY:
Requisition Number 20995 Job Title Discover Student Loans Account Manager Job Type Flex Part Time Post date 10/27/2012 12:00:00 AM Maximum Salary 0 Minimum Salary 0 Shift Description Day Shift Job Description Account managers will perform a variety of functions: handle incoming acquisition calls, counsel students on the best means of financing their education, sell the features/benefits of the product. Compare and contrast with other lenders. Complete the credit application. Facilitate the various components of the application decisioning process, like application review for completion, identity verification, fraud prevention, credit review and school certification. Account Managers will also interact with schools to verify enrollment, obtain loan certification and to disburse loans. Qualifications Call center or customer facing experience preferred. Outstanding customer engagement skills. Strong sales/service orientation. Aptitude to review credit. Superior verbal/written communication skills. High level of enthusiasm and professionalism. Willingness to ask probing questions and provide ideas for process improvements. Ability to effectively work in a team environment and demonstrated proficiency with computer systems and equipement. Preferred skills in consumer lending-underwriting and/or sales background. Previous experience in student loan industry and operations center environment preferred. THIS IS A TEMPORARY POSITION ONLY. Morning and Afternoon shifts available. City West Valley City State UT

KEY REQUIREMENTS:
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