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Job Field: Retail / Wholesale Jobs
Location: BELLEVUE, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">!*! Care Cross-Sell/Upsell Sales Performance Manager JOB SUMMARY: The Sales Audit Manager is responsible for taking action on data and insights gathered through quantitative & qualitative analyses. This role requires the creation of customer centric solutions/approaches driven by data analysis, business acumen, creativity, and effective communication. This position will partner cross-functionally to drive improvements in the execution of T-Mobile''s Cross-Sell/Up-Sell strategy in Customer Service.JOB DUTIES AND RESPONSIBILITIES:* Partner with Business Intelligence teams to perform targeted analysis aimed at ensuring revenue contributions from sales activities are realized<BR>* Develop processes by which effective sales audit activities are performed to assure effective controls on overall sales activities<BR>* Perform deep-dive studies on sales behaviors & customer impacts to develop recommendations on improvement opportunities<BR>* Present analysis & strategies to senior management in verbal & written forms<BR>* Closely partner with Finance & Steering teams to understand emerging trends, identify anomalies in performance data & participate in forward-looking business planning<BR><BR>!*!JOB REQUIREMENTS:Minimum Required<BR>* 5 years with business intelligence tools (e.g. Business Objects, SAP, TeraData, SQL Server.)<BR>* 5 years experience using Microsoft Office with-very strong Excel & PowerPoint experience<BR>* 2 years of fraud, loss prevention, or other audit/revenue assurance experience* 5 years frontline sales or customer service experience, particular experience in leadership roles Desired: * Knowledge of wireless industry desired. * Experience in reporting & analyzing performance for sales or contact center industriesEDUCATIONAL REQUIREMENTS: Required: * Bachelors Degree Required Preferred: * Masters DegreeTravel Requirements:* 20% domestic travel<BR><BR>Req Number: 12012191                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            </font></td>
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