Fraud Analyst
Job Field: Office Jobs
Location: BELLEVUE, WA
Salary: $-
Job Type: Part Time
JOB SUMMARY:
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<td align="left"><font style="font-size: 100%;">Fraud Analyst<BR><BR><BR>Job ID #: 21881<BR>Company: Expedia, Inc.<BR>Location: USA - WA - Bellevue<BR>Functional Area: Fraud Operations<BR>Employment Type: Full-Time Regular<BR>Education Required: Bachelors<BR>Experience Required: 1-2 Years<BR>Relocation Provided: No<BR><BR><BR><BR><BR><BR><BR>Position Description<BR><BR>Position Overview:<BR>The eCom Risk and Fraud team is seeking a highly motivated Fraud Analyst to mitigate fraudulent purchases on our Latin American International points of sale. The International Fraud Analyst performs analysis of high-risk purchases/transactions, via real-time queues and after-the-fact reports, to identify unauthorized credit card use. Determine if transactions are fraudulent and should be canceled; are not fraudulent and should be processed; or, are unverifiable in which case the data must be analyzed and the transaction either canceled or processed. Manage numerous real-time queues and reports containing high-risk transactions from all points of sale world-wide. The eCom Risk and Fraud team is staffed 24 hours a day. Applicants must be flexible with their schedule; having the ability to work non-traditional shifts as well as some holidays. If you have great customer service skills, an analytical mindset, and are passionate about saving the company’s money, then this job might be for you!<BR><BR>Qualifications:<BR><BR>Fluency in Spanish required, with first-hand knowledge of Latin American culture a plus<BR><BR>Strong communication skills, self-motivation and results-oriented approach;<BR>Demonstrated customer service, organizational, and analytical skills;<BR>Confidence in making instinctual decisions with little or no supervision;<BR>Enjoys working in fast-paced and rapidly changing environment. Flexibility to adapt and able to manage multiple assignments while working independently;<BR>Abide strictly by the company data protection policies safe guarding confidential and personal information;<BR>Maintain professionalism at all times while on company premises and/or while representing Expedia, Inc.;<BR>Strong internet research, Microsoft Office, and overall PC skills; SQL experience a plus;<BR>Requires shift-work, including weekends, non-business hours and holidays;<BR>May require more than 8 hours per day/40 hours per week; may be requested to work on non-scheduled days;<BR>May require foreign-language fluency equivalent to a native speaker for International positions;<BR>Successful completion of a company-prescribed background check.<BR><BR>Work Experience and Education Guidelines:<BR>Bachelor’s degree preferred. Experience: 1+ years customer service experience required; call center, airline or travel agency experience a plus;<BR>Previous risk analysis experience is preferred.<BR><BR>About Expedia, Inc.<BR><BR>Our mission is to revolutionize travel through the power of technology.<BR>Collectively, the Expedia, Inc. brands cover virtually every aspect of researching, planning, and booking travel, from choosing the best airplane seat, to reading personal travel reviews of hotels, to planning what to do in a destination once you </font></td>
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