Process Analyst

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Job Field: Office Jobs
Location: BELLEVUE, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

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 <td align="left">Process Analyst Posted on:10/18/12 Job Number: 300170-7280-4-311246   Add to Cart   Email to a Friend Location: Bellevue, WA Description: Are you a Process Analyst who is adept with airline industry rules and regulations? Looking for your next career move? Come work for one of the world''s premier online travel pioneers! Volt in partnership with this Bellevue based industry leader is currently seeking a Process Analyst to support teams with airline initiated schedule changes. Primary responsibilities for this role include ensuring that all ASC related process maps and workflows are current, accurate and that any changes/additions are managed effectively using established procedures. In addition this position will be responsible for developing strong internal and external business relationships in support of business objectives, achieving business and financial results, and leading a culture of continuous improvement. Specific Tasks: ~Provide Schedule Change related Subject Matter Expert (SME) support to global teams as required to successfully operationalize key initiatives ~Ensure accurate content and timely updates of all process maps and workflows relative to Global Schedule Change processes/procedure/policy for both voice and non-voice functions. Work in tandem with other functional process analysts to ensure consistency amongst all Air Fulfillment process documentation ~Collaborate with Air Fulfillment Operations groups including but not limited to functional teams, training, quality and curriculum to successfully complete peer review of new and modified ASC related processes; solicit assistance from external ASC operational teams to assist and provide feedback ~Participate in meetings; manage new requests for ASC process updates to completion; identify change impact to other functional processes and work with those teams to mitigate. ~Assist in the development and maintenance of Airline Specific Policy documents to be utilized by fulfillment and customer operations teams globally. ~Contribute to cost reduction and containment by ensuring existing schedule change automated and manual exception processes are functioning efficiently with an overall objective to reduce exception transactions to minimal levels ~Provide support as required to fulfillment and customer operations teams to aid in the understanding of ASC processes ~Drive root cause analysis and continuous improvement through monitoring of all schedule change activity ~Provide great support to our internal and external partners in support of schedule change operational performance which will drive great partner and customer experiences ~Collaborate with fulfillment operational teams and customer operations teams in the facilitation of policy and process in the event of a major event that significantly impacts airline travel ~Mentor coordinators to improve both personally and professionally to facilitate stretched learning and imp </td>
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