Senior Analyst, Technology Solutions
Job Field: Office Jobs
Location: BELLEVUE, WA
Salary: $-
Job Type: Part Time
JOB SUMMARY:
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<td align="left"><font style="font-size: 100%;">Senior Analyst, Technology Solutions<BR><BR><BR>Job ID #: 21465<BR>Company: Expedia, Inc.<BR>Location: USA - WA - Bellevue<BR>Functional Area: Business Analytics<BR>Employment Type: Full-Time Regular<BR>Education Required: Bachelors<BR>Experience Required: 5-7 Years<BR>Relocation Provided: To be determined<BR><BR><BR><BR><BR><BR><BR>Position Description<BR>Position Overview<BR><BR>The Global Lodging Operations team supports customers and hotel suppliers in many functions including relocations, financial operations, technical support, and various other account management functions (e.g. inventory close-outs, etc.). ?This is an in-sourced team with 4 operating locations supporting supplier/customer interactions in 26 languages.?<BR><BR>The Sr Analyst, Technology Solutions will provide the analytical support necessary to understand and prioritize the roadmap for all technology-driven improvements to the Lodging Operations process. The position will report to the Manager of Technology Solutions.<BR>??<BR>Responsibilities<BR><BR>Understand the Lodging Operations process and how technology can drive efficiency and improve work quality<BR>Lead the structuring of analyses to size business impact and drive data-driven decisions (includes gathering and synthesizing relevant data)<BR>Assist in creating and managing the technology roadmap for the tools and systems used by Lodging Operations agents. Executing the roadmap will increase agent productivity and improve customer experience<BR>Partners with Lodging Operations to manage and continually improve the customer and staff experience while reducing operating costs.<BR>Establish and track success metrics for each project<BR>Provides continuous feedback to internal customers through meetings, formal reporting and quarterly business reviews<BR>?<BR>Qualifications?<BR><BR>Excellent strategic and tactical business skills and a passion for using data to drive better decision making<BR>Demonstrated ability to develop analytical frameworks for complex business issues and financial analyses<BR>Demonstrated ability to manage multiple projects across multiple divisions and functions with geographically distributed teams<BR>Proven ability to work cross functionally to drive the implementation of new features as well as resolve operational issues<BR>Strong oral and written communication skills<BR><BR>Work Experience and Education Guidelines<BR><BR>Bachelor's degree or equivalent<BR>5+ years of work experience in similar strategy and analysis roles<BR>Expert knowledge of Excel and Powerpoint<BR>Knowledge of Statistical packages (SAS), SQL and BusinessObjects is a plus<BR><BR><BR>About Expedia Inc.<BR><BR>Our mission is to revolutionize travel through the power of technology.<BR><BR>Collectively, the Expedia, Inc. brands cover virtually every aspect of researching, planning, and booking travel, from choosing the best airplane seat, to reading personal travel reviews of hotels, to planning what to do in a destination once you arrive. The Expedia, Inc. portfolio serves both leisure and business travelers with tastes and budgets ranging from modest to luxury. Expedia delivers con </font></td>
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