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Job Field: Legal Jobs
Location: BELLEVUE, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">!*!T-Mobile USA is a national provider of wireless voice, messaging, and data services capable of reaching over 268 million Americans where they live, work, and play. In a world full of busy and fragmented lives, we at T-Mobile USA, Inc. have the idea that wireless communications can help. The value of our plans, the breadth of our coverage, the reliability of our network, and the quality of our service are meant to do one thing; help you stick together with the people who make your life come alive. That''s why we''re here.Specialist 2, ReplenishmentProvide world class customer service and resolves order exceptions to ensure that all T-Mobile''s sales channels have T-Mobile products in stock and available. Responsible for timely and accurate order resolution of customer orders in addition to meeting established metrics and service level agreements. Build strong relationships with our customers both externally and internally.Primary Job Duties:-Resolve open order issues for all sales channel orders. <BR>-Research and provide necessary information for held orders, mis-shipments and missing credits.<BR>-Respond to email inquiries from all sales channels. <BR>-Generate daily and weekly operational reports and other adhoc reports as requested.<BR>-Works on assignments that are less routine and recognizes the need for judgement in resolving issues.<BR>-Assist team members acquire and apply knowledge.<BR>-Participate in projects as assigned<BR><BR>!*!Skills, Education and Experience:-Proficiency working in a Windows environment.<BR>-Ability to operate standard office equipment.<BR>-Professional written and verbal communication skills.<BR>-2 year degree or equivalent work experience.<BR>-1 to 2 years experience in supply chain/customer service environmentT-Mobile USA offers a full range of comprehensive benefits, including medical, dental, vision, as well as matching 401(k), generous paid time off programs, mobile phone and service discounts, tuition reimbursement, free parking - not to mention a fun and business casual work environment.<BR><BR>T-Mobile is an equal opportunity employer (EOE). We strongly support diversity in the workforce.<BR><BR>Req Number: 12017537                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           </font></td>
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