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Job Field: Office Jobs
Location: BELLEVUE, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">!*!<BR><BR><BR>T-Mobile USA is a national provider of wireless voice, messaging, and data services capable of reaching over 268 million Americans where they live, work, and play. In a world full of busy and fragmented lives, we at T-Mobile USA, Inc. have the idea that wireless communications can help. The value of our plans, the breadth of our coverage, the reliability of our network, and the quality of our service are meant to do one thing; help you stick together with the people who make your life come alive. That''s why we''re here.<BR><BR><BR><BR><BR><BR><BR><BR>The Senior Analyst, in our Sales Operations Services organization will work cross functionally with various internal teams to execute pricing for handsets and accessories for T-Mobile USA. They will interact with the field to ensure the best customer and front line experience as it relates to equipment / accessories pricing, price cards, communication and price protection. The Analyst is accountable for maintaining a high level of customer service and driving continuous process improvement on an ongoing basis.<BR><BR><BR><BR><BR><BR>Responsibilities include:<BR><BR><BR>*  Provide customer service to internal and external customers.<BR><BR><BR>*  Participate in the development and testing of processes that impact sales and services.<BR><BR><BR>*  Partner with cross-functional teams to support enterprise initiatives.<BR><BR><BR>*  Provide feedback on ways to improve processes within the different lines of business supported.<BR><BR><BR>*  Responsible for ensuring appropriate training and communication is delivered to all Sales channels.<BR><BR><BR>*  Communicate and develop relationships with all Sales distribution channels, Internal Business Partners and T-Mobile Suppliers<BR><BR><BR>*  SAP Pricing maintenance<BR><BR><BR>*  Pricing validation in POS<BR><BR><BR>*  Ensure SOX compliance regulation<BR><BR><BR>*  Provide Price Card development for both internal and external field<BR><BR><BR>*  Generates ongoing, and ad-hoc reporting on price protection programs<BR><BR><BR>*  Troubleshooting & root cause analysis of pricing issues<BR><BR><BR>*  Provide analysis to drive business improvements.<BR><BR><BR>*  Builds and executes price protection programs for Indirect Sales Partners.<BR><BR><BR>*  Proficient in Microsoft Excel, Word & Outlook<BR><BR><BR>*  Strong communication, interpersonal and cross-functional team skills<BR><BR><BR>*  Strong analytical and problem solving skills, with attention to details<BR><BR><BR>*  Strong knowledge and proven work experience with Sales operations<BR><BR><BR>Excellent organization skills required with the ability to multi-task and meet deadlines and service level requirements.<BR><BR>!*!<BR>* 3+ years retail experience<BR>* Bachelor''s degree from 4 year College/University preferred<BR>* SAP experience preferred<BR>* Act as SME in at least one functional area within Pricing<BR>* Support enterprise level projects from a Pricing standpoint.<BR>* Support marketing initiativesT-Mobile is an equal opportunity employer (EOE). We strongly support diversity in the workforce.<BR><BR>T-Mobile USA offers a full range of comprehensive benefits, including medical, dental, vision, as well as matching 401(k), generou                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    </font></td>
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