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Application Support Analyst IV - Retail

Job Field: Office Jobs
Location: BOTHELL, WA
Salary: $-
Job Type: Part Time
JOB SUMMARY:
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               <td align="left"><font style="font-size: 100%;">Description: <BR>Superior Technical Resources is partnering with our Bothell based client in search of Application Support Analyst IV - Retail for 4 months contract opportunity. *Recognized expert in their Application Support Discipline (Message Processing, Mediations, Provisioning, Billing, Web, Middleware, Retail Activation Systems, Payment Processing, etc…). *This position is the final tier in escalation support prior to seeking involvement from management. *An Analyst V would be considered a key member of any group, as they provide architectural and technical leadership to the entire team. *They are also a lead contributor and participate on both the architectural and development design teams. *Ability to prioritize and resolve multiple complex and critical issues. *Forecasts and plans for supporting both applications functionality and capacity requirements in a rapidly growing, changing and complex environment. *Protect and insure the stability of the operational systems as well as maintain the integrity of the data they contain *Assist in determining the impact of operational issues and provide input into their resolution via data extraction and quantification *Coordinate and prioritize all escalated activities, including testing, project management and implementation of system upgrades, enhancements, and bug fixes. *Maintain cross-business responsibilities by providing end-user support to multiple organizations within the company when issues arise *Frequent interaction with the business to integrate knowledge of the business and functional priorities. *Assess critical path and assist in implementation of any project required by the business *Available to provide 24 X7 support as required Talent and Resources, Aligned. www.superiorjobs.com. EOE M/F/D/V<BR>Requirements: <BR>Required Skills / Qualifications: *Minimum of 8 years experience in the related field. Preferred Skills / Qualifications: *Business systems analytical experience *Experience working in the wireless industry (recommended) *Provide Subject Matter Expertise in one or more core functional Application Support Discipline (Message Processing, Mediations, Provisioning, Billing, Web, Middleware, Retail Activation Systems, Payment Processing, etc…) *Strong experience working with Oracle on Unix using command line and GUI SQL tools. *Strong knowledge of relational database design and support, including the support of large UNIX/Oracle based enterprise software systems *System Analysis experience in the support/operation of an enterprise wide carrier class application, pref. a wireless environment *Experience in testing, quality and change management methodologies *Previous experience in 24hrs/day, 7days/week system support capacity *Weblogic *Oracle SQL<BR>Minimum Experience (yrs): <BR>Required Education: <BR>High School</font></td>
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