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Job Field: Office Jobs
Location: BOTHELL, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">Our client is the nation''s largest provider of data, voice, wireline and wireless services to both the consumer and business market. We are looking for strong, detail oriented, analytical minded candidates who have excellent customer facing skills. This position will be responsible for handling escalated ecommerce issues including reproducing defects, determining and implementing alternative solutions, and performing root cause analysis; analyzing ticket trends to determine system and process issues; interface with users and cross functional teams to improve process, provide coaching and training, and resolve issues; perform customer facing webinars and training sessions; work directly with account teams and customers to increase the adoption of our client''s website.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     </font></td>
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