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Job Field: Office Jobs
Location: BOTHELL, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">!*!T-Mobile USA is a national provider of wireless voice, messaging, and data services capable of reaching over 268 million Americans where they live, work, and play. In a world full of busy and fragmented lives, we at T-Mobile USA, Inc. have the idea that wireless communications can help. The value of our plans, the breadth of our coverage, the reliability of our network, and the quality of our service are meant to do one thing; help you stick together with the people who make your life come alive. That''s why we''re here.Principal Analyst, Systems 12007268Job Duties and Responsibilities:<BR>* Lead and drive completion of analysis and design deliverable documentation for Oracle Customer Hub/ Siebel 8.1/CRM systems involving multiple projects of high complexity, coordinating across many technical teams.<BR>* Responsible to identify, analyze and align technical systems integration points across a broad range of systems and anticipate impacts on Customer Hub/CRM applications<BR>* Work with the Business to define and refine requirements that will drive efficiencies and ROI in the business, while managing the technical impacts and trade-offs analysis<BR>* Works with Business Partners, Business Analysts, Systems Analysts and Architects across Customer Systems teams and end users to determine and document system requirements for data, SLAs/Service Levels, User Experience, Archiving/legal requirements, training, data governance, and performance.<BR>* Translates business requirements into system impacts, functional requirements and functional specifications.<BR>* Works with Customer Hub and other architects and developers to translate requirements into operational technical specifications.<BR>* Helps identify and assess potential data needs for and leads data analysts in addition of those to data deliverables.<BR>* Leader on the team of data analysts and other contract systems analysts in execution of analysis deliverables - such as data source validation, data profiling, completion of data specs and source system analysis work required by the functional specs.<BR>* Serve as Lead Analyst on projects where Customer Hub is central to solution<BR>* Communicate and escalate critical to project leadership<BR>* Attend project leadership meetings and help drive decisions and technical execution across multiple IT teams.<BR>* Identify, evaluate and define impacts of changes, provide alternatives both to the application changing and all upstream and downstream systems.<BR>* Plan, facilitate, and drive success of working sessions with cross-functional resources.<BR>* Plan, facilitate, and drive success of knowledge transfer and training sessions with cross-functional resources.<BR>* Ability to conduct peer reviews to solicit feedback on materials created.<BR><BR>!*!Candidates must have the following:<BR>* Oracle Seibel CRM or Oracle Customer Hub - 10 years or multiple implementations - configuration, analsyis, design and architecture<BR>* Oracle DB and SQL fluency - 10 years or multiple implementations<BR>* Deep Oracle UCM                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    </font></td>
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