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Job Field: Legal Jobs
Location: BURIEN, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">LocationTukwila, WA<BR>Security Clearance Required?No Security Clearance Requiredabout security clearance definitions<BR>Position Description<BR>As a member of the Fleet Mgt. Services team, you will be responsible for writing, developing, and implementing training for our GoldCare customers and MROs. You will conduct analysis to evaluate customer technical training needs to determine appropriate training content, objectives and design. Additionally, you will evaluate the effectiveness of technical training. Uses specialized software technology to research, configure, maintain, update and develop new and existing media and materials. Gathers data to support complete proposal development activities. Ensures accuracy and quality of training products.<BR>This position will require traveling 50% of time explaining how to use the maintenance database utilized by the Program for supporting GoldCare processes and procedures. This position will interact with other subject matter experts to gather necessary data to formulate training classes.<BR><BR>Experience working with airline customers or MROs preferred. Prefer candidate with MXi ERP system.<BR><BR><BR><BR><BR>Competencies<BR>General<BR><BR><BR>[ + ] Coaching/Teaching<BR>Clarifies expected behaviors, knowledge, and level of proficiency by seeking and giving information and checking for understanding. Provides instruction, positive modeling, and opportunities for observation in order to help fellow work group members, internal employees and occasionally external customers develop skills; encourages questions to ensure understanding. Gives timely, appropriate feedback on performance; reinforces efforts and progress. Establishes good interpersonal relationships by helping fellow work group members, internal employees and occasionally external customers, feel valued, appreciated, and included in discussions.<BR><BR>[ + ] Communication<BR>Clarifies purpose and importance; stresses major points; follows a logical sequence. Keeps the audience engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. Frames the message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience. Seeks input from audience; checks understanding; presents message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Accurately interprets messages from others and responds appropriately.<BR><BR>[ + ] Customer Focus<BR>Makes customers and their needs a primary focus of one''s actions; develops and sustains productive customer relationships; uses information to understand customers'' circumstances, problems, expectations, and needs; periodically becomes involved in sharing information with customers to build their understanding of issues and capabilities; considers how actions or plans will affect customers; responds quickly to meet customer needs and resolve problems; assis                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  </font></td>
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