Front Desk Agent
Job Field: Government Jobs
Location: COLFAX, WA
Salary: $9.25 - $10.25
Job Type: Part Time
JOB SUMMARY:
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<td align="left"><font style="font-size: 100%;">RESPONSIBILITIES:<BR>Enthusiastically greet guests upon arrival, making them feel welcomed and comfortable.<BR>Register and assign rooms to guests, issues keys, and provide escort instructions.<BR>Make reservations and keep record of room availability and rates.<BR>Answer phones, take messages, direct calls, etc.<BR>Address guests’ questions or concerns.<BR>Compute bills and collect payments.<BR>Proactively address issues and provide customer service.<BR><BR>Requirements<BR>Previous hotel front desk experience is preferred. Must have stellar customer service skills.<BR>Must have High School education. Additional education / training a plus.<BR>Reliable, friendly, and able to make guests feel welcomed and cared for.<BR>Passionate about excellent customer service with thorough follow up and attention to details.<BR>Consistently maintain positive demeanor and dress / behave in professional manner.<BR>Effective English communication skills. <BR>Good mathematical and computer skills including ability to use hotel software.<BR>Able to stand for extended periods of time with ability to lift/pull up to 20 pounds. <BR>Able to maintain a calm demeanor in the event of emergency situations.</font></td>
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KEY REQUIREMENTS:
GED/HS Equivalency