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Job Field: Office Jobs
Location: DAVENPORT, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">Business Unit:<BR>Terminix<BR><BR><BR>Title:<BR>Inside Sales Representative<BR><BR><BR>Location:<BR>WA - Davenport<BR><BR><BR>City:<BR>Davenport<BR><BR><BR>Metro Area:<BR>Davenport<BR><BR><BR>State:<BR>WA<BR><BR><BR>Postal Code:<BR>99122<BR><BR><BR>Functional Area:<BR>Call Center/Contact Center<BR><BR><BR>Branch Number:<BR>9999<BR><BR><BR>Requisition Number:<BR>716130-284<BR><BR><BR>First Open Date:<BR>10/26/2012<BR><BR><BR>Post Date:<BR>10/26/2012<BR><BR><BR>Description:<BR>ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.<BR><BR>An Equal Opportunity/ Affirmative Action Employer - AA/EOE/M/F/D/V<BR><BR><BR>Position Overview<BR>Receives and places telephone sales calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedure with the assistance of a computerized system. This positin handles both inbound outbound sales calls. Answers inquiries, resolves problems, promotes and sells products/services, and/or enters or confirms sales. Requires general knowledge of the organization, products, and/or services. Assesses needs and suggests/promotes alternative products or services. Requires ability to navigate a computerized data entry system or other relevant applications.<BR><BR>Responsibilities<BR>? Processes incoming or places outbound customer/prospect calls regarding various Terminix products and services.<BR>? Identifies needs of customer and delivers services and/or products that are specific to the customer need in order to generate revenue.<BR>? Records all customer information and call history information accurately on appropriate paperwork or electronic systems.<BR>? Reviews daily information on Terminix customers? changing needs and new features of service.<BR>? Promotes Terminix products and/or services.<BR><BR>Competencies<BR>? ServiceMaster Commitment<BR>? Customer Orientation/Positive Impact<BR>? Results Orientation/Sense of Urgency<BR>? Change Mastery<BR>? Relationship Building/Sensitivity<BR>? Problem Solving and Decision Making<BR>? Initiative<BR><BR>Education and Experience Requirements<BR>? High School diploma or general equivalency diploma (GED)<BR>? Six (6) months direct sales experience<BR>? Telemarketing experience preferred<BR>? Successful completion of a two-and-a-half week training course after hire date<BR><BR>Knowledge, Skills, and Abilities<BR>? Skill in verbal and written communication<BR>? Skill in building strategic working relationships<BR>? Skill in contributing to team success<BR>? Skill in quality orientation<BR>? Skill in being adaptable to changing business<BR>? needs Skill in analytical tasks<BR>? Skill in organizational and time management<BR>? Skill in learning new tasks and applying them on the job<BR>? Skill in initiating action to resolve issues<BR>? Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)<BR>? Ability to learn and work effectively with Mission, Webview, Verint, etc.<BR>? Ability to be scheduled to work the full range of hours (Monday through Sunday 5:00am -12:00 midnight)<BR><BR>Disclaimer<BR>The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. T                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          </font></td>
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