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Job Field: Office Jobs
Location: ISSAQUAH, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">Technical Support Engineer - Medical Products, CCNA, Windows/SQL<BR>Posted on:08/30/12<BR> <BR><BR><BR>Job Number:<BR>300117-10196-12-308052<BR><BR><BR>&#160; Add to Cart<BR>&#160; Email to a Friend<BR>Location:<BR>Issaquah, WA<BR><BR>Description:<BR><BR>Volt''sClient, a Patient Monitoring and Healthcare Solutions Provider is looking for aTechnical Support Engineerto work at their headquarters in Issaquah, WA. You will provide sustaining support on all products currently released and supported by their medical division. Support will be provided when issues are escalated regarding product performance. This may include the participation on special teams that investigate product issues and the development of associated action plans. This is a flex-time position which may require shift work or participation in an on-call rotation and scheduling may vary according to the needs of the customer or the organization. Some travel may be required both Domestic and International, but less than 40%.<BR>Your Technical Support Engineer Job Responsibilities:<BR>* Management of Field Actions/Product Recalls coupled with accurate and timely feedback of completion status.<BR>* Act as the Service Interface between R&D and Manufacturing for new products.<BR>* Participate in the launch of new products and develop Product Support Plans for Localization and Implementation by the company''s Customers and Distributors as well as participate in the obsolescence of discontinued products.<BR>* Develop Service Documentation as required.<BR>* Attend Product Quality Team meetings as assigned.<BR>* Determine Tool and Test Equipment Specs needed for the field.<BR>* Participate in routine communications to the company''s Customers and Distributors regarding Product and Service Support issues. Listen to and communicate accurate and reliable information/data to the Research & Development Team for problem resolution/product improvement. Develop and distribute general technical communications to Services team.<BR>* Provide Technical Product Training as needed.<BR>* Manage and maintain an Information and Knowledge Database.<BR>* Other duties as required.<BR>This is a Direct Hire position in Issaquah, WA and offered throughVolt Technical Resources, located in Redmond, WA. We are among the largest IT Staffing Companies in the US for contingent/temporary and direct hire placements, and support many of the top rated IT Companies in the Pacific Northwest.<BR><BR>Requirements:<BR><BR>Technical Support Engineer Qualifications:<BR>* Associate''s Degree in Computer Science, Electronics, Biomedical Technology or equivalent degree or training required. Bachelor''s Degree in Computer Science, Electrical Engineering or Biomedical Engineering is desirable.<BR>* Networking experience and CCNA Certified.<BR>* Minimum of 5 years Technical Support experience in a Medical field.<BR>* Proficiency with Windows and MS Office.<BR>* Proficiency with SQL Server 2008.Required Soft Skill Attributes:<BR>* GREAT communication skills.<BR>* Be able to think on your feet in a high stress environment.Bonus Skills - These skills are                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  </font></td>
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