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Job Field: Office Jobs
Location: KENNEWICK, WA
Salary: $-
Job Type: Full Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">DESCRIPTION/RESPONSIBILITIES:<BR>PURPOSE<BR>Under direct supervision, provides customer service activities to retail customers utilizing knowledge of sales techniques and industry knowledge.<BR><BR>ESSENTIAL DUTIES AND RESPONSIBILITIES<BR>1. Provides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, refunds/exchanges requiring a working knowledge of company products, procedures and practices.<BR>2. Actively engages in selling company products/services and related items. Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.). <BR>3. Enters orders into system and schedules delivery of products.<BR>4. Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals.<BR>5. Participates in coordinating and conducting customer workshops.<BR>6. Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution.<BR>7. Assists with store housekeeping, signage, stocking, inventory control, and other related activities.<BR>8. Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.<BR>9. Other duties may be assigned.<BR><BR>COMPETENCIES<BR>A

KEY REQUIREMENTS:

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High School Graduate 6 Months