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Job Field: Legal Jobs
Location: LAKE OSWEGO, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">Claims Operations Specialist - Lake Oswego, OR Job<BR>Apply now &raquo;<BR>* Apply now<BR>* <BR><BR>Start apply with LinkedIn <BR>* <BR><BR>Start apply with Facebook <BR>* <BR><BR>Apply Now <BR>Email<BR><BR><BR>* <BR>Please wait...<BR><BR>Travelers<BR>Date:Oct 27, 2012<BR>Location:Lake Oswego, OR, US<BR>Solid reputation, passionate people and endless opportunities.<BR><BR>That''s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.<BR><BR>Hello and thank you for viewing this -pipeline- job posting. Please note that there is currently no opening for this position. This particular posting has been created in an effort to help pre-identify candidates interested in being considered for future roles as they become available. By submitting your resume to this requisition, you are not formally applying for a position with Travelers, rather you are indicating an interest in being contacted when roles like this open.<BR><BR>SUMMARY:<BR>Under direct supervision this position is responsible for:<BR>Working in a team environment providing front line administrative and general office assistance on a daily basis to both internal and external customers supporting proper claim handling practices, including:<BR><BR>Telephone customer service, financial transactions, collecting, inputting, reviewing and updating critical claim and financial information as well as other administrative duties and projects as assigned.<BR><BR>PRIMARY DUTIES AND RESPONSIBILITIES:<BR>Customer Service:<BR>Serving as a customer service representative for the Claim department by promptly and professionally addressing customer questions and concerns, which may include:<BR>- Rental status calls, CAT support and appraisal contacts<BR>Providing additional administrative support as required.<BR>Financial Self Assessment (FSA) Services:<BR>Assessing reasonableness of data as well as identifying discrepancies, including reconciliations.<BR>Performing underlying controls and effectively communicating findings.<BR>Assessing the effectiveness of financial controls.<BR>Preparing data entries in accordance with established standards.<BR>Supporting statutory reporting requirements.<BR><BR>Multi-line Claim Operational Service:<BR>- Entering data, typing and copying forms and documents including claim diaries and notes.<BR>- Correcting wage statements<BR>- Setting up new claims using Claim Platform<BR>- Requesting police reports and medical records<BR>- Reviewing medical bills for proper billing and coding<BR>- Sending certified mail and overnight packages<BR>- Printing documents from the Claim Platform electronic File Cabinet<BR>- Maintaining paper and/or electronic documents in claim file folders or electronic file cabinet, ensuring accuracy and tidiness. Using proper software, consistently move closed files to and from off-site storage.<BR><BR>Reporting Services:<BR>Preparing, generating and reviewing monthly, quarterly, annual, and ad hoc reports, docume                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                </font></td>
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