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Job Field: Legal Jobs
Location: LAKE OSWEGO, WA
Salary: $-
Job Type: Part Time

JOB SUMMARY:

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               <td align="left"><font style="font-size: 100%;">Implementation Specialist<BR><BR><BR>Job Title: Implementation Specialist<BR>Job Type: Full-Time<BR>Location: Lake Oswego, OR<BR><BR><BR><BR><BR><BR><BR><BR><BR>Job Description:<BR><BR>Job Title: Implementation Specialist<BR>Team: Services - Delivery<BR>Location: Portland, OR<BR>Reporting to: Client Services Manager<BR>Status: Exempt, Full-Time<BR><BR><BR><BR><BR>Position Summary:<BR>Imagine a place where each day you are engaging with some of the best people in their field committed to innovation as much as they are fun; the type of place where you can grow your career and make a difference by what you do.<BR>As an Implementation Specialist, you will thrill our clients by applying your knowledge of our solutions and leveraging the Implementation team?s collective experience to design, setup, and configure the client?s system to meet their unique business workflow needs. In addition to owning a book of implementation projects with the focus on successful and on-time completion, you will also deliver user training via webcasts, manage complex telephony and website requirements, and map multifaceted data elements into clients? systems.<BR>Our environment is fast-paced, team oriented, and dedicated to continual improvement. We need your commitment to client service and project management experience to help us meet our goals.<BR>If you are thirsty to learn, thrive on being around brilliant people committed to your If you are seeking to find that place? where you can take your ambitious career goals to the next level, we would like to hear from you.  NAVEX Global is one of Oregon?s fastest growing companies, supporting clients around the world; we believe great things are waiting for you on our team!<BR><BR><BR>Essential Duties and Responsibilities:<BR>* Exhibit proficiency with setting expectations, establishing project timelines, and motivating participants to deliver in scope and on time.<BR><BR>* Manage multiple implementation projects, including developing project objectives, prioritizing project responsibilities, delegating tasks, executing project deliverables, and tracking and measuring project to successful and on-time completion.<BR><BR>* Communicate regularly with other internal departments and team members to ensure the clients? needs are met.<BR><BR>* Build and configure client software instances using proprietary technical tools.<BR><BR>* Work with the client to understand business objectives/workflow and customize the client?s system configuration to achieve those objectives.<BR><BR>* Work with clients to define and communicate requirements for client specific web/portal pages used in conjunction with NAVEX Global applications.<BR><BR>* Document all communication with the client in the Customer Relationship Manager (CRM), and create helpdesk tickets when needed.<BR><BR>* Manage intricate client telephony requirements including toll free line transfers, international dialing, and customized IVRs.<BR><BR>* Map complex client legacy data, location data, and HR data from multiple sources into the IEM application.<BR><BR>* Educate/Train users on NAVEX Global applications through webinars and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     </font></td>
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