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Parks and Recreation Customer Service Clerk - City of Mercer Island ( Job # 12-0036)

Job Field: Security
Location: MERCER ISLAND, WA
Salary: $-
Job Type: Part Time
JOB SUMMARY:
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               <td align="left"><font style="font-size: 100%;">Parks & Recreation Customer Service Clerk - City of Mercer Island ( Job # 12-0036)<BR><BR><BR>Apply Now<BR><BR>View Status<BR>Minimum Salary:$12.00 per hour<BR>Maximum Salary:$12.00 per hour<BR>Employment Type: Part Time<BR>Department: Parks & Recreation<BR>Open until filled.<BR>(Open to current employees and the general public.)<BR><BR>Summary<BR><BR>The Part Time position of Customer Reception/Front Desk Support is a vital and creative one ensuring the success of the operations at the Mercer Island Community and Event Center (MICEC). These individuals represent the direct voice and image for the general public of the center. The ideal candidate will be a well groomed self-starter who thrives in a position that offers new opportunities for growth each and every day. Reports to the Customer Service Nights and Weekend Lead. Will be required to work non-standard work weeks and shifts to include split shifts, evenings, weekends, special events and/or holidays. The hours of this position are up to 19.75 hours per week. <BR><BR>Primary duties include: Customer Reception/Front Desk Support, registering and collecting fees for program registration, drop in sports programs and booking rooms for meetings or special events; providing information to the public, in person and on the phone; assist in room set ups and break downs and various administrative duties assigned; monitor and ensure the safety and cleanliness of the office, facility room and overall MICEC. May be required to educate the public to promote habits and attitudes that lead to the safe recreation and facility usage. Will be expected to gain extensive knowledge of the Recreation Programs and MICEC Room Rentals offered, use the computer and Class registration and booking software, and enforce policies and procedures including MICEC Code of Conduct. Must be able to follow instructions. The employee is subject to an annual evaluation. A Nationwide and Washington State Patrol background check is a condition of employment. <BR>***Open Until Filled - Applications reviewed as received<BR>Essential Functions<BR><BR>* Provide quality customer service for the patrons and staff.<BR>* Handle transactions, which will include cash, checks, and charges.<BR>* Collect admissions fees and register patrons using CLASS registration software.<BR>* Answer and route incoming calls.<BR>* Communicate clearly and provide accurate information to the public.<BR>* Complete reports and assigned work accurately and thoroughly in a timely manner.<BR>* Assist in the set-up and take down of rental rooms, including the moving of table and chairs.<BR>* Assume responsibility for shift reports and accountability of funds.<BR>* Monitor Fitness Room and Gym usage by Patrons<BR>* Adhere to blood borne pathogen training and safety standards.<BR>* Enforce the rules and policies of the City of Mercer Island.<BR>* Report any damage, incidents and injuries using appropriate forms.<BR>* Work with other City of Mercer Island employees to provide safe conditions for the public.<BR>* Provide various administrative support as assigned.<BR>* Ass                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     </font></td>
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